Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Staff Engineer – Ops Cloud Platform - Ruby on Rails
Company: PagerDuty
Location: Canada
Posted Nov 15, 2025
PagerDuty is seeking a senior Ruby on Rails architect to lead the modernization of their core web platform. The role involves defining technical architecture, driving modernization efforts, collaborating with domain teams, establishing best practices, mentoring engineers, and staying current with the Rails ecosystem. The position offers a competitive salary and the opportunity to shape the future of PagerDuty's platform.
Associate Customer Success Manager
Company: ExtraHop
Location: USA
Posted Nov 15, 2025
ExtraHop is a company that provides mission-critical solutions across various industries. They are looking for a Customer Success Specialist to help customers achieve successful outcomes, document use cases, lead onboarding, assess customer health, and work with other teams to ensure customer satisfaction.
Staff Engineer – Ops Cloud Platform - Ruby on Rails
Company: PagerDuty
Location: USA
Posted Nov 15, 2025
PagerDuty is seeking a senior Ruby on Rails architect to lead the modernization of their core web platform. The role involves defining technical architecture, driving modernization efforts, collaborating with domain teams, establishing best practices, mentoring engineers, and staying current with the Rails ecosystem. The position offers a competitive salary range and the opportunity to shape the future of PagerDuty's platform.
Senior Partner Account Executive (IBM & Redhat)
Company: EDB
Location: Singapore
Posted Nov 15, 2025
The Senior Partner Account Executive APJ role at EnterpriseDB (EDB) involves expanding partnerships with IBM and Red Hat across the Asia-Pacific Japan region. The position requires strategic partner engagement, joint business planning, and driving revenue growth through collaborative efforts with key technology partners.
Senior Staff SDE I (Greenplum)
Company: EDB
Location: EMEA
Posted Nov 15, 2025
EDB is seeking an experienced Software Engineer to design, develop, and maintain WarehousePG extensions, migration tools, monitoring systems, and performance optimizations for PostgreSQL. The role involves collaborating with project teams, enhancing codebases, addressing bugs, implementing new features, and ensuring high-quality database performance. EDB is a leading contributor to the Postgres community, committed to driving innovation in AI, data, and enterprise database technology.
Product Manager - App Platform
Company: PagerDuty
Location: USA
Posted Nov 15, 2025
PagerDuty is seeking a Product Manager for their App Platform team to lead the transformation to fully automated operations. The role involves working with UX design, engineering, and program management to deliver a consistent user experience across PagerDuty's Operations Cloud. The ideal candidate should have experience in SaaS enterprise software or developer tools, technical depth, and strong communication skills.
Associate Customer Success Manager
Company: ExtraHop
Location: USA
Posted Nov 15, 2025
ExtraHop is a company that provides mission-critical solutions across various industries. They are looking for a Customer Success Specialist to help customers achieve successful outcomes, document use cases, lead onboarding, assess customer health, and work with other teams to ensure customer satisfaction.
Cobalt Core Pentester
Company: Cobalt
Location: UK,Germany
Posted Nov 15, 2025
The Cobalt Core is a community of highly skilled security pentesters who are passionate about their work and strive to be at the top of their game. They value collaboration, sharing ideas, and continuous learning. The position is a freelance part-time role for experienced pentesters with a strong work ethic, deep understanding of application security, and excellent communication skills.
Learning Experience Designer
Company: Newsela
Location: USA
Posted Nov 15, 2025
The job posting is for a skilled Learning Experience Designer STEM Editor to curate and produce high-quality STEM content for Newsela. The role involves curating, editing, and occasionally authoring STEM content, collaborating with various teams, and leveraging AI tools to streamline the content development process. The ideal candidate should have experience in STEM content development, strong knowledge of science and math standards, and proficiency with content authoring tools.
Senior Analytics Engineer Services
Company: Newsela
Location: Argentina,Brazil,Mexico,Colombia,Chile,Costa Rica
Posted Nov 15, 2025
This job posting seeks a Contractor based in Mexico or Argentina for Senior-Level Analytics Engineering Services, requiring expertise in SQL, Python, and data pipeline development. The role involves data transformation, collaboration with stakeholders, and infrastructure automation, with a focus on data quality and tooling.
Operations Manager - Process Innovation
Company: Alma
Location: USA
Posted Nov 15, 2025
This job posting highlights a leadership role in operations innovation with a focus on mental health affordability and entrepreneurial challenges. It emphasizes strategic initiatives, cross-functional collaboration, and comprehensive benefits including remote work flexibility, health insurance, and wellness stipends.
Assigned Support Engineer
Company: GitLab
Location: USA
Posted Nov 15, 2025
The role involves providing technical support to GitLab's largest customers, collaborating with various teams to build new features and fix bugs, and troubleshooting complex issues. The ideal candidate should have experience in managing customer-facing cases, advanced problem-solving skills, a proactive support mindset, and expertise in Linux systems administration and scripting languages.