Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Senior Data Engineer - ML Platform

Company: Reddit

Location: USA

Posted Nov 13, 2025

The Machine Learning Platform team at Reddit is a high-impact team that owns the infrastructure powering recommendations, content discovery, and user/content quantification. They are seeking a Senior Data Engineer to lead development of data pipelines and workflows for large-scale ML models, ensuring data is optimized for storage and use according to business and technical requirements.

Intermediate Site Reliability Engineer - Environment Automation

Company: GitLab

Location: EMEA

Posted Nov 13, 2025

The role of a Site Reliability Engineer at GitLab involves keeping user-facing services and production systems running smoothly by combining software engineering with infrastructure expertise. The ideal candidate should be comfortable debugging Go applications, designing scalable Terraform automation, and automating the lifecycle of many tenant environments. The role focuses on automating the provisioning, configuration, and management of GitLab environments using Terraform, Ansible, and Kubernetes.

Senior Product Manager

Company: MariaDB plc

Location: Romania

Posted Nov 13, 2025

MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a technical and customer-focused Product Manager to drive the strategy and execution for their distributed database engine, AI capabilities, and high-availability solutions. The role involves collaborating with engineering, open-source communities, and various stakeholders to contribute to the product roadmap and empower organizations to build resilient, high-performance applications.

Senior Software Engineer II, Backend - Customer Journey Product Line

Company: HubSpot

Location: UK

Posted Nov 13, 2025

The Customer Journey Product Line at HubSpot aims to reimagine the customer experience from first interaction to long-term success. The Global Search team, part of this product line, builds and operates backend systems that power discovery, navigation, and contextual recommendations across the platform. The role of Senior Backend Engineer involves designing, building, and maintaining scalable backend services to support global search and discovery experiences.

Marketing Data Assistant

Company: GrowthAssistant

Location: Remote

Posted Nov 13, 2025

GrowthAssistant is seeking a detail-oriented Marketing Data Assistant to support a US-based client in organizing and maintaining marketing performance data and dashboards. The role involves updating and maintaining dashboards in Google Sheets, pulling data from affiliate platforms, and ensuring accurate reporting. The ideal candidate should have excellent Google Sheets skills, strong attention to detail, and the ability to work independently in a fast-paced remote environment.

Licensed Child & Adolescent Therapist

Company: Fort Health

Location: USA

Posted Nov 13, 2025

Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a comprehensive support system. The company is hiring remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and opportunities for professional growth.

Sales Executive

Company: G-P

Location: Netherlands

Posted Nov 13, 2025

GP is a pioneer in the global Employment Platform market seeking a Sales Executive to join their mission-driven team. The role involves pipeline and revenue generation, strategic prospecting, consultative sales, negotiation, and deal closure. The ideal candidate should have 5+ years of experience in a SaaS-based company, a track record of selling business value, excellent communication skills, and experience working for a global organization.

Senior Software Engineer - Full-stack - Growth Product

Company: Kraken

Location: USA

Posted Nov 13, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support, and operate as a fully remote company with a diverse global team.

Senior Product Manager

Company: MariaDB plc

Location: Serbia

Posted Nov 13, 2025

MariaDB is making a significant impact globally, powering everyday applications and serving major enterprises. The role involves leading product strategy for distributed databases and high-availability solutions, with opportunities to collaborate with open-source communities and cloud providers.

Licensed Child & Adolescent Therapist

Company: Fort Health

Location: USA

Posted Nov 13, 2025

Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a support system combining digital tools and virtual clinicians. The company is seeking remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and opportunities for professional growth.

Sr. Manager, Sales - PubSec

Company: Twilio

Location: USA

Posted Nov 13, 2025

The job posting is for a Senior Manager in Public Sector Sales at Twilio, focusing on growing the company's public sector business in North America. The role involves leading a sales team, developing account strategies, and collaborating with various teams to achieve revenue and social impact goals. The position requires extensive experience in strategic solution selling, public sector roles, and a consultative approach to sales.

Staff Machine Learning Engineer - ML Platform

Company: Reddit

Location: USA

Posted Nov 13, 2025

The Machine Learning Platform team at Reddit is a high-impact team that owns the infrastructure powering recommendations, content discovery, and user/content quantification. They are seeking a Staff ML Infrastructure Engineer to lead development of a platform for large-scale ML models, design end-to-end model lifecycle patterns, and optimize batch data processing and graph data structures.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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