Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Continuous Improvement Lead

Company: EDCi

Location: North America

Posted Nov 13, 2025

EDCi is seeking a Continuous Improvement Lead Consultant to join their remote team. The role involves providing white glove support for strategic clients, performing project coordinator duties, leading continuous improvement initiatives, and providing in-depth analysis of complex technical and business issues. EDCi offers a flexible, family-oriented work environment with many perks.

Senior UI Artist - Monopoly GO!

Company: Scopely

Location: Spain

Posted Nov 13, 2025

Scopely is seeking a Senior UI Artist to join the Monopoly GO team in Barcelona. The role involves collaborating with designers and artists to create high-quality UI assets and systems for a whimsical mobile game. The ideal candidate will have 5+ years of experience in mobile game UI design, strong graphic design skills, and a passion for mobile gaming.

Head of Artificial Intelligence & Machine Learning

Company: Gametime United

Location: USA

Posted Nov 13, 2025

Gametime is building AI-driven user experiences for live events, including intelligent recommendations, semantic search, and generative interfaces. The Head of AI & Machine Learning will lead the technical and organizational buildout of GT's AI and ML foundations, focusing on scalable infrastructure, production-grade ML, and large language model integrations. The ideal candidate is a hands-on, execution-focused leader who can architect systems, build high-impact teams, and evolve GT's AI strategy as capabilities grow.

Head of Solutions

Company: NECSWS

Location: UK

Posted Nov 13, 2025

NEC Software Solutions is seeking an entrepreneurial Solution Architect to join their dynamic Digital Studio team. The role involves designing and implementing tailored solutions for public sector clients, with a focus on both technical and strategic aspects. The company offers impactful work, an innovative environment, professional growth opportunities, and a dynamic culture. They provide an excellent benefits package, including private medical cover, paid holidays, life assurance, a group pension plan, and flexible benefits.

Fullstack Engineer - Customer Delight

Company: Hostaway

Location: Remote

Posted Nov 13, 2025

Hostaway is a market-leading SaaS company transforming the vacation rental industry. They are seeking a Fullstack Engineer to build and improve fullstack features, deliver quick fixes, and lead initiatives to enhance customer experience. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.

Partner Sales Director - IHV Alliances

Company: Canonical

Location: Remote

Posted Nov 13, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is seeking an IHV Alliance Sales Director to lead strategic partnerships in EMEA or APAC regions. The role involves building relationships with IHV partners, growing awareness of open source capabilities, negotiating contracts, and leading partnerships with companies like Lenovo, Huawei, Ericsson, and Nokia.

Senior Full-stack Developer

Company: Lemon.io

Location: Americas, Europe, Asia, Oceania

Posted Nov 13, 2025

Lemonio is a marketplace that connects talented senior developers with handpicked startups in the US and Europe. They offer competitive compensation, no micromanagement, and support throughout the cooperation stages. The company has multiple projects available for senior developers with various tech stacks.

Looking For Online ESL Teachers - Remote

Company: Polly English

Location: Remote

Posted Nov 13, 2025

Polly English is an online English teaching company based in Singapore that specializes in teaching English to students aged 3 to 18 across Asia. They offer one-on-one online teaching with customized courses tailored to each student's needs. The company requires native English speakers with a bachelor's degree or higher, teaching certificates, and over 1 year of teaching experience. They offer competitive compensation of $16-$24 per hour and have a high demand for bookings.

Customer Success Manager

Company: Elicit

Location: Remote

Posted Nov 13, 2025

Elicit is an AI research assistant that helps researchers make better decisions. They are hiring an Enterprise Account Executive to drive customer success and growth. The role involves owning end-to-end customer success, building enterprise deployment programs, creating playbooks and training, and turning customer insights into product feedback.

Enterprise Account Manager

Company: Immersive

Location: Remote

Posted Nov 13, 2025

The text promotes Immersive's people-centric cybersecurity solutions and highlights job opportunities for an Enterprise Account Manager. It emphasizes the company's growth, product benefits, and comprehensive employee benefits while showcasing their impact on major brands.

Test Automation Engineer

Company: Ardent

Location: Remote

Posted Nov 13, 2025

Ardent is a company that values both important work and a fulfilling life for its employees. They offer competitive benefits, professional development opportunities, and a collaborative culture. Ardent is seeking a Test Automation Engineer with experience in Esri software solutions to join their remote team.

Staff Machine Learning Engineer - Payments

Company: Airbnb

Location: Remote

Posted Nov 13, 2025

The Payments team at Airbnb is responsible for settling money in the global marketplace, making the payment experience delightful and secure. As a Staff ML Engineer, you will transform AI innovations into production systems, collaborate with teams to refine requirements, design and deploy AI applications, and mentor teammates. The role requires 9+ years of industry experience, strong programming skills, and expertise in modern AI/ML workflows.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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