Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Lead Apparel Designer
Company: MrBeast
Location: USA
Posted Nov 12, 2025
The role is for a Lead Apparel Designer to join a team and shape the creative vision for a recognized creator-driven brand. The designer will lead the creative direction and execution of graphics across apparel lines, from concept to production, ensuring emotional connection with fans and pushing boundaries of creator-led merchandise.
Vendor Strategist - BPO
Company: Mercury
Location: USA
Posted Nov 12, 2025
Mercury's Vendor Strategy team is seeking a Vendor Strategist to focus on BPO partnerships for Customer Support. The role combines traditional vendor management with strategic planning and capacity planning. The ideal candidate will shape Mercury's vendor strategy during a period of substantial growth, own BPO operations, and collaborate cross-functionally.
Senior Product Manager - Pro - Tax Reporting
Company: Kraken
Location: USA
Posted Nov 12, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The company is fully remote with Krakenites in 70+ countries speaking over 50 languages.
Sr. Director - Treasury Operations
Company: Kraken
Location: USA
Posted Nov 12, 2025
Kraken is a mission-focused crypto company seeking a Senior Director, Head of Treasury Operations. The role involves leading global treasury operations, managing cash flows, collaborating with leadership, and driving the company's capital markets strategy. The ideal candidate has 13+ years of treasury leadership experience, expertise in managing global operations, and familiarity with cryptocurrencies and digital wallets.
Task Logistics Advocate - German
Company: Taskrabbit
Location: Poland
Posted Nov 12, 2025
The role is for an Operations Advocate in a remote team based in Poland, responsible for improving conversions and reducing cancellations across 6 European markets. The position involves following standard operating procedures, addressing user issues, managing time efficiently, and building connections with stakeholders. The ideal candidate should have great people skills, customer service experience, excellent communication skills, and be adaptable in a fast-paced environment.
Enterprise Account Executive
Company: Branch
Location: USA
Posted Nov 12, 2025
Branch empowers workers with financial freedom and seeks an Enterprise Account Executive. They offer competitive compensation, remote work, and a collaborative culture focused on innovation and inclusivity.
Manager - Support Engineering
Company: GitLab
Location: North America,Latin America
Posted Nov 12, 2025
The role of a Support Manager at GitLab involves hiring and developing world-class Support Engineers, balancing direct customer relationships with strategic team scaling, and collaborating across departments to improve support efficiency. The team focuses on building processes, fostering self-sufficiency, and creating a psychologically safe environment for growth.
Firefox OS Integration Engineer - Crash Reporting
Company: Mozilla
Location: Canada
Posted Nov 12, 2025
Mozilla's mission to improve the internet through open-source projects and innovation. The OS Integration team focuses on enhancing Firefox's compatibility and crash reporting. The role offers competitive benefits and collaboration with a global team.
Senior Software Engineer - Full-stack - Growth Platform
Company: Kraken
Location: USA
Posted Nov 12, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The Growth Engineering team builds experiences connecting people to the ecosystem, with a focus on marketing funnels, signup flows, and user engagement. The Senior Platform Engineer role involves designing and maintaining internal tooling services and developer platforms to empower teams and drive business impact.
Firefox OS Integration Engineer - Mac OS Engineering
Company: Mozilla
Location: Canada,UK
Posted Nov 12, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and focus on diverse areas including AI, social media, security, and more. The OS Integration team ensures Firefox and other Gecko-based products harmonize well with the host operating system and environment, with this role focusing on macOS.
Customer Success Architect
Company: GitLab
Location: Japan
Posted Nov 12, 2025
The Customer Success Architect role is strategic, focusing on aligning the platform with customer objectives and driving long-term success. Responsibilities include consultative relationships, technical enablement, and managing escalations. The hiring process involves multiple interviews and assessments.
Senior Solutions Architect
Company: ExtraHop
Location: UK
Posted Nov 12, 2025
The position summary highlights the unique focus of ExtraHops Solutions Architecture team on customer success and outcomes rather than billable hours. The role involves tackling complex business and technology problems, developing custom tools, creating data visualizations, and conducting learning sessions with customers. Required qualifications include relevant experience, understanding of networking and application design, scripting skills, and excellent communication abilities.