Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Senior Machine Learning Engineer - Ranking
Company: QuinStreet
Location: Remote
Posted Nov 11, 2025
The job posting is for a ranking systems role at a marketplace company. The role involves designing and improving ranking algorithms, building high-value features, and partnering with cross-functional teams. The position requires an advanced degree in CS or related field, strong ML and optimization skills, and experience with large-scale datasets and production ML systems.
Transportation Claims Adjuster: Auto Physical and Property Damage
Company: Reserv
Location: Remote
Posted Nov 11, 2025
Reserv is an insurtech company focused on automating manual tasks in claims processing using AI and automation technology. They are seeking highly organized and customer-focused Transportation Claims Adjusters to join their team. The role involves providing high-quality customer service, managing claims, coordinating vehicle repairs, and ensuring compliance with regulations. Reserv values diversity, empathy, and continuous learning, and offers a generous benefits package.
Software Development Engineer II - API
Company: Mapbox
Location: Remote
Posted Nov 11, 2025
Mapbox is a leading platform for location-based services, offering tools for businesses and hiring engineers for innovation in mapping and navigation.
Interstate Tractor Trailer Bodily Injury Claims Adjuster
Company: Reserv
Location: Remote
Posted Nov 11, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking highly organized and customer-focused Commercial Transportation Resolution Specialists to join their team. The role involves communicating with customers, handling claims, and ensuring quick and appropriate resolutions. Reserv values diversity and offers a generous benefits package.
Senior Software Engineer - Host Pricing & Settings
Company: Airbnb
Location: Remote
Posted Nov 11, 2025
The Host Pricing & Settings org at Airbnb is seeking a Senior Software Engineer to help develop tools for Airbnb hosts. The role involves designing data workflows, building realtime serving systems, collaborating with cross-functional teams, and mentoring team members. The position is remote and requires 6+ years of experience with distributed data processing frameworks and productionalization of ML models.
Personal Injury Protection (PIP) Adjuster
Company: Reserv
Location: Remote
Posted Nov 11, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking a detail-oriented Personal Injury Protection Resolution Specialist to join their team. The role involves investigating and evaluating PIP claims, managing claim inventories, ensuring compliance, and providing exceptional customer service. Reserv values diversity, empathy, and continuous learning.
Senior Product Manager (Retail AdTech)
Company: Acquird.io
Location: Remote
Posted Nov 11, 2025
The company is a profitable B2B SaaS platform focused on retail analytics. They are seeking a Senior Product Manager to lead the development of a new retail adtech product. The role involves working with leadership, engineering, and customers to build products that improve marketing efforts. The company offers remote work, benefits, and opportunities for growth.
Customer Success Manager - EHR
Company: Osmind
Location: Remote
Posted Nov 11, 2025
Osmind is a technology company focused on psychiatry, serving 800+ independent psychiatry practices across 49 states. They provide EHR software solutions, clinician community, and managed services to help clinics provide high-quality care, scale as businesses, and contribute to research. Osmind is backed by top investors and offers a wide range of employee benefits.
Enterprise Solutions Engineer (PST)
Company: Lumos
Location: USA
Posted Nov 11, 2025
The role of an Enterprise Solutions Engineer at Lumos involves serving as a technical champion throughout the sales process, partnering with GTM and technical teams, architecting demos and solutions, driving technical investments, and owning initiatives. The company values experience in presales, fluency in APIs, and a customer-centric approach.
Senior Incident Response Analyst
Company: Green Dot Corporation
Location: Remote
Posted Nov 11, 2025
Green Dot is seeking talented professionals across the United States to join their team in providing smart money management and payment solutions. They have adopted a permanent Work from Anywhere model to attract the best talent and promote a strong culture. The Senior Incident Response Analyst role involves monitoring, investigating, and analyzing cybersecurity incidents, identifying vulnerabilities, and working with the IT security team.
Automations Engineer
Company: ElevenLabs
Location: Remote
Posted Nov 11, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking an AI Automations Engineer to build internal tools and infrastructure to support revenue teams.
DevOps Engineer
Company: Athennian
Location: Remote
Posted Nov 11, 2025
Athennian is a company that helps legal, finance, and tax teams manage business entity and corporate structure information. They are looking for a motivated DevOps Engineer to join their Cloud Security and Infrastructure team. The role involves building and maintaining cloud-based infrastructure, collaborating with engineering teams, and optimizing deployment tooling and infrastructure. The company values outcome-driven, wide responsibility, learning mindset, and strategic speed. They offer benefits such as health, dental, and vision coverage, parental leave, and a work-from-home allowance.