Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Manager, Mid-Market Sales

Company: Figma

Location: USA

Posted Nov 08, 2025

Figma is seeking a Manager Mid Market Sales to join their dynamic team. The role involves leading a team of Account Executives, participating in customer meetings, assisting in training and development, shaping sales processes, and interviewing and hiring new team members. The ideal candidate should have 7+ years of SaaS sales experience, 2+ years of management experience, and a proven track record of developing customer relationships and leading sales teams to meet and exceed goals.

Senior Software Engineer - Engineering Workflow and CI

Company: Mozilla

Location: France

Posted Nov 08, 2025

Mozilla Corporation, a nonprofit-backed technology company, has been shaping the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Staff Engineer- Developer Productivity

Company: Hightouch

Location: North America

Posted Nov 08, 2025

The role is for a developer productivity engineer to improve the monorepo and production path for over 50 engineers. The position offers high ownership, autonomy, and impact. The company values intellectual curiosity and motivation. The salary range is $180,000 to $320,000 USD per year.

Senior Sofware Engineer (Localization)

Company: Mozilla

Location: Germany

Posted Nov 08, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The Mozilla Corporation is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Senior Software Engineer - Engineering Workflow and CI

Company: Mozilla

Location: Sweden

Posted Nov 08, 2025

Mozilla Corporation, a nonprofit-backed technology company, has been shaping the internet for the better over the last 25 years. With a focus on diverse areas including AI, social media, and security, Mozilla aims to make the internet better for people while never losing sight of its core mission. The company values diversity, equity, inclusion, and belonging, and offers generous benefits to its employees.

Workday HCM – Senior Manager

Company: Visa

Location: USA

Posted Nov 08, 2025

Visa seeks a Senior Manager HCM Systems to drive workforce transformation. The role involves configuring Workday systems, collaborating with HR, and ensuring secure global operations. Remote with travel requirements.

Expert Technical Artist - Graphics

Company: CD PROJEKT RED

Location: USA

Posted Nov 08, 2025

CD PROJEKT RED is seeking an Expert Technical Artist with a focus in Graphics to join their Boston studio and work on Cyberpunk 2, the follow-up to Cyberpunk 2077. The role involves collaborating with various teams, developing rendering systems in Unreal Engine 5, researching emerging trends, maintaining visual coherence, troubleshooting performance issues, and mentoring the art team. The ideal candidate should have 7+ years of experience in realtime graphics rendering or technical artistry, strong understanding of GPU workflows and lighting, proficiency in shader languages, and experience with profiling tools.

Senior Sofware Engineer (Localization)

Company: Mozilla

Location: Spain

Posted Nov 08, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The Mozilla Corporation is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Senior Software Engineer II - Insurance

Company: Alma

Location: USA

Posted Nov 08, 2025

Alma is seeking a mission-driven Senior Backend Engineer II to join their team. The role involves building features to help mental health providers manage and grow their practice. The ideal candidate will have 6-10 years of experience, enjoy collaboration, and have a strong understanding of web technologies and accessibility.

Systems Engineer - GTM

Company: Webflow

Location: USA

Posted Nov 08, 2025

Webflow is a company that provides a Website Experience Platform (WXP) to help teams build, manage, and optimize websites. They offer visual development, content management systems, AI-driven personalization, hosting, and analytics in a unified platform. Webflow is looking for a Systems Engineer GTM with experience in various GTM systems and business processes to join their team.

Senior Software Engineer - Engineering Workflow and CI

Company: Mozilla

Location: Netherlands

Posted Nov 08, 2025

Mozilla's mission to improve the internet through open-source projects and developer tools. They seek Firefox developers with Python and CI/CD experience, offering competitive benefits and a commitment to diversity.

SAP Data Specialist

Company: Allogene Therapeutics

Location: USA

Posted Nov 08, 2025

Allogene Therapeutics is a clinical-stage biotechnology company developing allogeneic CAR T cell products for cancer and autoimmune diseases. They are seeking an SAP Data Specialist to join their Supply Chain organization on a 6-month contract, with responsibilities including master data maintenance, SOP creation, and report development.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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