Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

hospital health system research

RN Job 2 - 8 South Cystic Fibrosis - PRN

Company: Wellstar Health System

Location: Augusta, Georgia

Posted Nov 03, 2025

View Details Apply on healthecareers.com
hospital health system part-time

Chief of Urology, Peconic Bay Medical Center Riverhead, NY

Company: Northwell Health Physician Partners

Location: Riverhead, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com
travel

Dental Hygienist, Beaverton Office (20hrs, Days)

Company: Kaiser Permanente

Location: Beaverton, Oregon

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

Senior OB Technician- On Call- Night ( Modesto)

Company: Kaiser Permanente

Location: Modesto, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
loan repayment program malpractice insurance relocation assistance

Lead Urologist – Prostate Cancer Program - Bloomington, IL

Company: OSF HealthCare

Location: Bloomington, Illinois

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

Dental Assistant: Fort Yates - North Dakota

Company: Proxi Dental Staffing

Location: Fort Yates, North Dakota

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time day shift

Technologist - Nuclear Medicine

Company: Memorial Healthcare System

Location: Hollywood, Florida

Posted Nov 03, 2025

View Details Apply on healthecareers.com
relocation assistance loan repayment program wellness program

RN WOW, Med/Surg Telemetry, 6:45a-7:15p Weekends

Company: Norton Healthcare

Location: Louisville, Kentucky

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time be or bc

OBGYN - Physician (Contingent) - Southeast, MI

Company: Trinity Health

Location: Ann Arbor, Michigan

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

OB-GYN Opportunity in Kenosha, Wisconsin

Company: CompHealth

Location: Kenosha, Wisconsin

Posted Nov 03, 2025

View Details Apply on healthecareers.com
hospital health system

Registered Nurse (RN) -Care Coordinator

Company: Wellstar Health System

Location: Marietta, Georgia

Posted Nov 03, 2025

View Details Apply on healthecareers.com
401(k) health system full-time

Medical Assistant I/II/III-Neurology-Kelsey Seybold Clinic: Aliana

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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