Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

full-time

Inpatient Pharmacist Lead

Company: Kaiser Permanente

Location: San Francisco, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
dental insurance health insurance life insurance

Family Medicine Physician - Starting at $274,000 - SAC Health System - San Bernardino Express Care

Company: Loma Linda University Faculty Medical Group

Location: Loma Linda, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
professional growth

Nurse Manager I, Cardiac Cath Lab (Fontana)

Company: Kaiser Permanente

Location: Fontana, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

Full Time Advanced Gastroenterologist

Company: Allied Digestive Health

Location: Rochester, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance health system

Interventional Cardiology Opportunity in Ohio - $928k base salary + $100k Sign on Bonus + bonuses

Company: Southern Ohio Medical Center

Location: Portsmouth, Ohio

Posted Nov 03, 2025

View Details Apply on healthecareers.com
hospital 403(b) pet insurance

PACU Staff Registered Nurse

Company: United Health Services

Location: Johnson City, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time day shift

Director - Quality and Patient Safety

Company: Memorial Healthcare System

Location: Pembroke Pines, Florida

Posted Nov 03, 2025

View Details Apply on healthecareers.com
dental insurance disability insurance health insurance

Certified Sterile Processing Tech - Nights

Company: Endeavor Health

Location: Naperville, Illinois

Posted Nov 03, 2025

View Details Apply on healthecareers.com
sign-on bonus full-time day shift

Patient Care Associate I

Company: Memorial Healthcare System

Location: Hollywood, Florida

Posted Nov 03, 2025

View Details Apply on healthecareers.com
health insurance professional growth research

RN, Outpatient ENDO, PACU

Company: Kaiser Permanente

Location: Clackamas, Oregon

Posted Nov 03, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance hospital

Minimally Invasive Gynecologist

Company: Rochester Regional Health

Location: Rochester, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com
flexible schedule professional growth contract

Physician in a correctional health care setting

Company: NRI Healthcare

Location: Capron, Virginia

Posted Nov 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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