Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

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Health Educator II - Registered Dietitian REQUIRED (Bilingual)

Company: Kaiser Permanente

Location: Downey, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
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Medical Assistant/Patient Support Associate, Cardiology

Company: Endeavor Health

Location: Arlington Heights, Illinois

Posted Nov 03, 2025

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General Dentistry: Bowling Green - Kentucky

Company: Proxi Dental Staffing

Location: Bowling Green, Kentucky

Posted Nov 03, 2025

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sign-on bonus fellowship part-time

12479 - RN - Specialty II

Company: Memorial Healthcare System

Location: Hollywood, Florida

Posted Nov 03, 2025

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health system

APP Infectious Disease-AUMA-WMG

Company: Wellstar Health System

Location: Augusta, Georgia

Posted Nov 03, 2025

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health system

Physician Assistant/Acute Care Nurse Practitioner- Hospital Medicine- Wellstar Medical College of Georgia

Company: Wellstar Health System

Location: Augusta, Georgia

Posted Nov 03, 2025

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403(b) 457(b) dental insurance

Behavioral Health - Psychiatry Residency Program Director - Southeast, MI

Company: Trinity Health

Location: Livonia, Michigan

Posted Nov 03, 2025

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sign-on bonus relocation assistance hospital

Psychiatrist - Out-patient - Integrated Behavioral Health

Company: Department of Veterans Affairs

Location: Tucson, Arizona

Posted Nov 03, 2025

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fellowship internship

Emergency Department RN Fellowship (36Hr, Nights)

Company: Kaiser Permanente

Location: Clackamas, Oregon

Posted Nov 03, 2025

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health savings account paid time off tuition reimbursement

Medical Assistant - Primary Care

Company: Endeavor Health

Location: Naperville, Illinois

Posted Nov 03, 2025

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403(b) dental insurance disability insurance

Family Medicine Opportunity - New Practice in Yardley, PA

Company: Trinity Health

Location: Philadelphia, Pennsylvania

Posted Nov 03, 2025

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health savings account paid time off tuition reimbursement

Technical Specialist - Lab Specialist

Company: Endeavor Health

Location: Skokie, Illinois

Posted Nov 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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