Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

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Internal/Family Medicine Physician

Company: Castle Connolly Private Health Partners, LLC

Location: Morristown, New Jersey

Posted Nov 03, 2025

View Details Apply on healthecareers.com
dental insurance employee discount health insurance

Physician-Pediatrics: General

Company: Banner Health

Location: Tucson, Arizona

Posted Nov 03, 2025

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full-time monday to friday

Geriatrician (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Everett, Washington

Posted Nov 03, 2025

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sign-on bonus full-time

Psychologist (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Nov 03, 2025

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sign-on bonus part-time full-time

Seeking Various Dermatologists Across Northwell Health

Company: Northwell Health Physician Partners

Location: New York

Posted Nov 03, 2025

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work-life balance academic medical center full-time

GI Hospitalist, Assistant/Associate Professor, Internal Medicine, Gastroenterology (170583)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Nov 03, 2025

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dental insurance employee discount health insurance

Nurse Practitioner-Neurology

Company: Banner Health

Location: Tucson, Arizona

Posted Nov 03, 2025

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per diem

Per Diem Psychiatrist (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Everett, Washington

Posted Nov 03, 2025

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401(k) full-time be or bc

Urologist – Kelsey-Seybold – West Campus

Company: Optum

Location: Katy, Texas

Posted Nov 03, 2025

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health system hospital full-time

Patient Services Technician II-Lab Services-Kelsey Seybold Clinic: Stafford

Company: Kelsey Seybold Clinic

Location: Stafford, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

Nurse Practitioner Family Medicine (Swedish Cherry Hill Campus)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Nov 03, 2025

View Details Apply on healthecareers.com
401(k) paid time off health system

TECH OPEN HEART SURGERY (FULL-TIME VARIED) SURGERY

Company: The Valley Health System

Location: Las Vegas, Nevada

Posted Nov 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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