Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

dental insurance paid time off parental leave

Acute Care Nurse Practitioner – Critical Care

Company: Cleveland Clinic

Location: Stuart, Florida

Posted Nov 03, 2025

View Details Apply on healthecareers.com
relocation assistance loan repayment program malpractice insurance

Family Medicine Physician - SAC Health System - San Bernardino

Company: Loma Linda University Faculty Medical Group

Location: Loma Linda, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
403(b) 457(b) continuing education credits

***Expanding Department*** Dermatologist Desired for The Ohio State University Wexner Medical Center

Company: OSU Wexner Medical Center

Location: Columbus, Ohio

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time be or bc academic

Division Chief, Pediatric Urology - UT Southwestern Medical Center and Children’s Health

Company: UT Southwestern Medical Center

Location: Dallas, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance paid time off

Nurse Practitioner Skilled Nursing Facility

Company: Geisinger

Location: Berwick, Pennsylvania

Posted Nov 03, 2025

View Details Apply on healthecareers.com
sign-on bonus full-time

OB/GYN Nurse Practitioner - Coastal Southern California

Company: Adventist Health

Location: San Luis Obispo, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time be or bc

General Neurology - Physician - Manhattan, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time be or bc

Northwell Health Orthopedics – Trauma Surgeon, Lenox Hill Hospital (Manhattan, NY)

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com
dental insurance employee discount health insurance

Physician-Pediatrics: Surgery

Company: Banner Health

Location: Mesa, Arizona

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time be or bc

Orthopedic Foot and Ankle Surgeon

Company: Westchester Medical Center Advanced Physician Services

Location: Valhalla, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance loan repayment program

Single Site, Outpatient Radiation Oncology Physician Opening, Mon-Fri, Shareholder Track

Company: Duly Health and Care

Location: Quincy, Illinois

Posted Nov 03, 2025

View Details Apply on healthecareers.com
health system part-time full-time

Pediatrician with Interest in Developmental & Behavioral Pediatrics

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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