Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

401(k) dental insurance health insurance

Orthopedic Surgeon Total Joint - Salisbury, NC

Company: Department of Veterans Affairs

Location: Salisbury, North Carolina

Posted Nov 03, 2025

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full-time sign-on bonus relocation assistance

Certified Registered Nurse Anesthetist CRNA

Company: Intermountain Health

Location: Miles City, Montana

Posted Nov 03, 2025

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401(k) health system full-time

Licensed Vocational Nurse (LVN) I/II/III - Family Medicine - Kelsey Seybold Clinic: Meyerland

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Nov 03, 2025

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health system full-time travel

MEDICAL EDUCATION COORDINATOR (CLERKSHIP) - VHS (FULL-TIME)

Company: The Valley Health System

Location: Las Vegas, Nevada

Posted Nov 03, 2025

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full-time research professional growth

Pediatric Hematology-Oncology

Company: UPMC Southwestern PA

Location: Pittsburgh, Pennsylvania

Posted Nov 03, 2025

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401(k) paid time off health system

INPATIENT OCCUPATIONAL THERAPIST - NICU, Per Diem

Company: Northern Nevada Health System

Location: Reno, Nevada

Posted Nov 03, 2025

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per diem

Per Diem Physician Assistant Neurology Oncology (Saint John's Physician Partners)

Company: Providence

Location: Santa Monica, California

Posted Nov 03, 2025

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full-time

Nurse Practitioner – Family Medicine

Company: VillageMD

Location: Dallas and Plano

Posted Nov 03, 2025

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401(k) health system hospital

Administrator - Ambulatory Surgical Services - Kelsey Seybold Clinics

Company: Kelsey Seybold Clinic

Location: Sugar Land, Texas

Posted Nov 03, 2025

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457(b) dental insurance health insurance

Emergency Nurse Practitioner

Company: Denver Health Medical Center

Location: Denver, Colorado

Posted Nov 03, 2025

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paid time off relocation assistance sign-on bonus

OBGYN | 325K+ Yr 1 | 100K Loan Repayment | Beautiful Suburbs of Chicago, IL

Company: Jackson Physician Search

Location: Illinois

Posted Nov 03, 2025

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part-time full-time per diem

CRNA

Company: Jobot Health

Location: Indiana

Posted Nov 03, 2025

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Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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