Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

(USA) Carwash/Gas Attendant

Company: Walmart

Location: Kennesaw, GA

Posted Jan 23, 2025

The job involves communicating membership types, programs, and benefits to members, providing customer service, maintaining the gas station/car wash area, stocking merchandise, operating equipment, and processing customer purchases. Leadership expectations include respect for individuals, acting with integrity, serving the customer, striving for excellence, and maintaining a safe work environment. Benefits include competitive pay, health benefits, financial benefits, paid time off, and other perks like discounts and education benefits.

Project Director

Company: GE Vernova

Location: Atlanta, GA

Posted Jan 23, 2025

The job description outlines a high-level role in project management for the Power Generation Industry. The role involves leading overall project strategy, communicating this strategy to cross-functional teams, and managing resources for small-medium sized projects. The candidate must have a Bachelor's degree and at least 10 years of experience as a Project Director. Desired qualities include strong communication, leadership, and problem-solving skills. The role offers autonomy, impact on business units, and opportunities for professional development. The base pay range is $154,800-$258,000 USD Annual, with additional benefits including healthcare, retirement plans, and tuition assistance.

Product Analyst Intern - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 23, 2025

Oldcastle Infrastructure, a CRH company, is seeking a Product Strategy Intern. The role involves data analysis, product data maintenance, and assisting in product development. The intern will work closely with cross-functional teams, gathering and interpreting data to inform product decisions. The position requires a degree in Business, Data Analytics, Marketing, or a related field, and strong analytical skills. CRH offers competitive benefits and a diverse, inclusive culture.

Assistant Store Leader

Company: Kroger

Location: Winder, GA

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Atlanta, GA

Posted Jan 23, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Personal Banker

Company: PNC

Location: Columbus, GA

Posted Jan 23, 2025

At PNC, the Branch Sales and Service Associate I role is a customer-focused position within the Retail Branch Banking Network. The associate will strengthen customer relationships through proactive sales and service activities, managing the customer experience to improve their financial wellbeing. They will engage in sales conversations to identify appropriate financial solutions, leveraging technology and ecosystem partnerships. The role requires accountability, banking knowledge, client loyalty, customer service skills, and proactive sales abilities. PNC offers comprehensive benefits including health coverage, life insurance, disability protection, 401(k) match, and paid time off.

Branch Operations Coordinator Full Time -Savannah Mall, Savannah GA

Company: Wells Fargo

Location: Savannah, GA

Posted Jan 23, 2025

Wells Fargo is seeking a Branch Operations Coordinator for their National Branch Network. The role involves supporting customer experience, processing transactions, and resolving operational issues. The company is recognized for its positive work environment, offering competitive salaries, robust benefits, and programs for work-life balance. Required qualifications include 2+ years of customer service experience, strong communication skills, and the ability to handle cash. The position requires working most Saturdays and is not eligible for visa sponsorship.

Events Operations Specialist

Company: Intuitive

Location: Norcross, GA

Posted Jan 23, 2025

Account Director, Customer Growth - Central

Company: Coupa

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of spend data. The company values innovation, collaboration, and global impact. As a Customer Growth Account Director, one directly influences organizational growth by driving account expansion, identifying cross-sell opportunities, and fostering strong relationships with customers. The role requires a strong SaaS sales background, domain knowledge in Spend Management, and the ability to develop unique value propositions.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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