Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Pharmacy Technician

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 23, 2025

Sales Consultant

Company: CarMax

Location: Savannah, GA

Posted Jan 23, 2025

CarMax, a leading used car retailer, is seeking a sales consultant to provide an exceptional customer experience. The role involves guiding customers through the purchasing process, from initial inquiry to financing, and ensuring smooth transactions. CarMax values honesty, transparency, and relationship-building, offering competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required, as CarMax provides comprehensive training and mentorship. The company is committed to diversity and employee development, being recognized as one of the FORTUNE 100 Best Companies to Work For.

Inventory Associate: Dayshift Full Time and Part Time

Company: CarMax

Location: Kennesaw, GA

Posted Jan 23, 2025

CarMax offers a career opportunity in the auto industry with a focus on customer experience. As an Inventory Associate, one can learn the business from the ground up, handling deliveries, vehicle inventory, and ensuring customer satisfaction. The role involves outdoor work, teamwork, and attention to detail. CarMax is recognized for its commitment to training, diversity, and providing a generous range of benefits. The company is the nation's largest used car retailer with over 200 locations.

Material Handler 1st weekend (onsite)

Company: RTX

Location: Columbus, GA

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Kingsland, GA

Posted Jan 23, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Pharmacy Technician

Company: CVS Health

Location: Atlanta, GA

Posted Jan 22, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Licensed Insurance Sales Agent (2839)

Company: Allstate

Location: Newnan, GA

Posted Jan 23, 2025

Direct Auto Insurance, a subsidiary of National General Holdings Corp. (part of The Allstate Corporation), is seeking a Licensed Insurance Sales Agent. The role involves driving new business sales, understanding customer needs, and building rapport and trust. The agent will sell various insurance products including auto, life, Auto Club, and roadside assistance. The company offers competitive compensation, benefits like medical, dental, vision, and tuition reimbursement, and a performance-driven culture. The ideal candidate should have 6 months to 2 years of insurance experience, meet sales goals, and have strong community relationships.

Sales Consultant

Company: CarMax

Location: Roswell, GA

Posted Jan 23, 2025

CarMax, a leading used car retailer, is seeking sales consultants to provide an exceptional customer experience. The role involves guiding customers through the purchasing process, from initial inquiry to financing, and ensuring smooth transactions. CarMax values honesty, transparency, and relationship-building, offering competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required, as CarMax provides mentorship and ongoing development. The company is committed to diversity and is recognized as one of the FORTUNE 100 Best Companies to Work For.

Customer Accounts Advisor

Company:

Location: Tifton, GA

Posted Jan 22, 2025

The job posting is for a Customer Accounts Advisor position at Aaron's, offering a salary range of $12.25 to $13.00 with potential incentive pay. The role involves building customer relationships, driving payment collections, and ensuring customer satisfaction. Key responsibilities include maintaining customer accounts, selling lease agreement benefits, and assisting with revenue and renewal goals. The ideal candidate should have strong interpersonal skills, multi-tasking abilities, and at least two years of retail/customer service experience. A valid driver's license, ability to lift up to 50 lbs, and proficient computer skills are required.

Mgr. Technical Support Engineering

Company: UKG

Location: Atlanta, GA

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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