Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Food Operations Manager 3

Company: Sodexo

Location: Augusta, GA

Posted Jan 22, 2025

Sodexo is hiring a Food Operations Manager 3 for WellStar MCG Health Medical Center in Augusta, GA. The role involves leading patient service operations within the Food and Nutritional Services Department, including recruitment, hiring, training, scheduling, purchasing, inventory management, menu design, and more. The candidate should have healthcare industry food-service experience, strong leadership skills, and the ability to manage a large team in a busy environment. The role requires early starts, typically 5:30am, and involves managing patient breakfast and lunch periods. The position offers free parking, a free meal, and a competitive salary based on experience and education. Sodexo values diversity and inclusion, offering comprehensive benefits and career growth opportunities.

Director Quality and Education - Crème

Company: KinderCare Learning Companies

Location: Norcross, GA

Posted Jan 22, 2025

KinderCare Learning Companies, recognized with the Gallup Exceptional Workplace Award, is seeking a Crème School Director of Education and Quality. This role involves leading and developing teachers, ensuring curriculum alignment, facilitating training, and providing transformative leadership in early childhood education. The director will establish high-quality standards, conduct assessments, and collaborate with teachers and parents. Qualifications include a Bachelor's degree in early childhood education, leadership experience, understanding of early childhood development, and excellent communication skills. Benefits include discounted child care, medical, dental, and vision coverage, and support for mental health and personal growth.

(USA) Tire & Battery Technician - Automotive

Company: Walmart

Location: Macon, GA

Posted Jan 22, 2025

As a Tire & Battery Center Technician, you will work in both sales and service areas, collaborating with team members to provide safe and efficient service. You will be an expert in tire and battery industry guidelines, equipment operations, and Point of Sale systems. Utilizing digital tools, you will plan for sales, improve service experience, and elevate associate engagement. You will also be an owner, communicating needs, tracking returns, and maintaining inventory standards. As a talent ambassador, you will be a brand advocate, valuing the member's experience and mentoring others. Competitive pay, performance-based bonuses, and various benefits are offered.

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Macon, GA

Posted Jan 22, 2025

PRODUCE/CLERK

Company: Kroger

Location: Atlanta, GA

Posted Jan 22, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling the 3A's of Friendly service, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness of merchandise. The role requires effective communication, stress management, and adherence to safety procedures. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Lead Insights Analyst, Marketing

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 22, 2025

Chick-fil-A is seeking a Lead Insights Analyst for Customer & Market Insights. The role involves serving as an analytic liaison, building dashboards, partnering with stakeholders to evaluate projects, determining methodologies, leveraging test & learn techniques, and communicating insights through data visualizations. Minimum qualifications include 3+ years of professional work experience, a quantitative degree, strong analytical skills, advanced Excel skills, experience with cross-functional teams, database queries or programming languages, advanced data visualization skills, and strong communication skills. Preferred qualifications include an MBA or Master's degree, 4+ years of experience, and project development abilities.

Customer Accounts Advisor

Company:

Location: Dalton, GA

Posted Jan 22, 2025

The job posting is for a Customer Accounts Advisor at Aaron's, with a hiring range of $12.25 to $13.00. The role involves coaching customers, driving payment collections, and ensuring customer satisfaction. Key responsibilities include maintaining customer accounts, selling lease agreement benefits, and assisting in achieving revenue goals. The ideal candidate should have strong interpersonal skills, excellent communication, and multitasking abilities. They must be at least 21 years old with a valid driver's license and no major driving violations. Two years of retail/customer service experience is preferred.

MuleSoft Customer Success Manager - Public Sector

Company: Salesforce

Location: Atlanta, GA

Posted Jan 22, 2025

Salesforce, a leading company in CRM and AI, is seeking a Customer Success Manager for its MuleSoft Signature Success Plan. The role involves orchestrating all deliverables, coordinating the customer experience, and developing deep relationships with clients. The ideal candidate should have 8+ years of experience in customer success, MuleSoft, or related fields, and excellent communication skills. US Citizenship is required due to the role's focus on supporting government agencies using GovCloud. The position offers world-class training, clear career progression, and a commitment to community service.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages