Customer Satisfaction Jobs in Chicago, IL

37,163 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Teachers at Winfield KinderCare

Company: KinderCare Learning Companies

Location: Wheaton, IL

Posted Jan 24, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Patient Services Manager - Food Service

Company: Aramark

Location: Chicago, IL

Posted Jan 24, 2025

Aramark Healthcare is recruiting for a Patient Services Manager role at University of Chicago Medicine in Chicago, IL. The manager will oversee food service operations, ensuring meals meet patient and customer needs, and adhere to nutritional standards. Key responsibilities include managing staff, conducting rounds, overseeing the diet office, and maintaining safety and sanitation compliance. The role offers a competitive salary range of $52,580 to $86,757, along with comprehensive benefits. Aramark values employee development and offers opportunities for growth and skill enhancement.

General Utility Worker - Rosemont Convention Center

Company: Aramark

Location: Rosemont, IL

Posted Jan 24, 2025

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, and performing light maintenance tasks. The hourly rate ranges from $16.00 to $18.00, with potential for additional compensation. Benefits include medical, dental, vision, and work/life resources. The position requires understanding of basic sanitation and safety procedures, and the ability to work flexible hours.

Personal Banker

Company: PNC

Location: Chicago, IL

Posted Jan 24, 2025

PNC is seeking a Branch Sales and Service Associate I for their Gold Coast-The Bristol Office branch in Chicago, IL. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will be bilingual in Spanish, customer-focused, and have experience in banking, client loyalty, and customer service. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more. The base salary range is $46,800.00 - $69,000.00.

PT Member Specialist

Company: Walmart

Location: Rockford, IL

Posted Jan 24, 2025

Teachers at Des Plaines KinderCare

Company: KinderCare Learning Companies

Location: Park Ridge, IL

Posted Jan 24, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They are seeking dedicated teachers to join their team, providing a world-class experience in their classrooms. The role involves implementing KinderCare's curriculum, creating a safe and nurturing environment, partnering with parents, and supporting the center's success. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. KinderCare is committed to equal opportunity employment and believes every family deserves access to high-quality child care.

Teachers at CDLC of Romeoville

Company: KinderCare Learning Companies

Location: Romeoville, IL

Posted Jan 24, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Teacher to join their team. The role involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting center success. Benefits include career development, medical coverage, and wellness programs. The company is committed to equal opportunity and community building.

Part Time Teller

Company: PNC

Location: Peoria, IL

Posted Jan 24, 2025

PNC is seeking a Part Time Teller for their Retail Branch organization in Peoria, Illinois. The role involves providing exceptional customer service, accurately processing transactions, educating customers on new technology, and developing banking product referral opportunities. The ideal candidate will be customer-focused, have strong communication skills, and be able to identify banking opportunities during customer interactions. No degree is required, and PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, 401(k) with PNC match, and more. The base salary is between $37,440.00 - $44,000.00.

Experienced Auto Scrubber Store Cleaning Associate

Company: The TJX Companies, Inc.

Location: Chicago, IL

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a dedicated individual to maintain a clean and organized environment. The role involves operating floor care equipment, dusting, sweeping, vacuuming, and spot cleaning. The company values a positive store culture, excellent customer service, and strong communication skills. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $16.20 to $16.70 per hour. Marshalls emphasizes embracing differences and unique perspectives, fostering an inclusive work environment.

Private Mortgage Banker (SAFE)

Company: Wells Fargo

Location: Chicago, IL

Posted Jan 24, 2025

Wells Fargo is seeking a Private Mortgage Banker (SAFE) in Consumer Lending. The role involves soliciting residential mortgages, producing high-quality jumbo loans, and providing excellent customer service. The candidate will build relationships with affluent borrowers, realtors, builders, financial professionals, and other non-traditional sources. They will also stay updated on mortgage industry trends and developments. The position requires 2+ years of Private Mortgage Banking Sales experience, excellent communication skills, and knowledge of sales prospecting. The role involves customer contact, offering/negotiating terms, and taking applications for dwelling secured transactions, necessitating SAFE registration and compliance with the S.A.F.E. Mortgage Licensing Act of 2008.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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