Customer Satisfaction Jobs in Chicago, IL

37,163 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Store Cleaning Associate

Company: The TJX Companies, Inc.

Location: Skokie, IL

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a dedicated individual to maintain a clean and organized environment. The role involves operating floor care equipment, dusting, sweeping, vacuuming, and spot cleaning. The company values a positive store culture, customer service, and flexibility. Benefits include discounts, health insurance, and a 401(k) plan. The position offers a starting pay range of $15.00 to $15.50 per hour.

Customer Specialist - Part Time

Company: CarMax

Location: Joliet, IL

Posted Jan 24, 2025

CarMax is seeking a Customer Specialist for their Joliet, Illinois location. The role involves providing exceptional customer service, guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative duties. The ideal candidate will have strong communication skills, the ability to build relationships, and team behaviors including integrity, respect, and fairness. No prior experience is required, but sales and customer service experience is preferred. CarMax offers a high-energy retail sales environment with opportunities for career growth. The hourly rate is $16.90 - $35.40, and benefits include sick time, vacation, and Floating Holiday Time.

Sales Consultant

Company: CarMax

Location: Northbrook, IL

Posted Jan 24, 2025

BEER-WINE-LIQR/CLERK

Company: Kroger

Location: Palatine, IL

Posted Jan 24, 2025

Assistant Store Leader

Company: Kroger

Location: Carbondale, IL

Posted Jan 24, 2025

Corporate Event Planner - Financial Services Events

Company: TransUnion

Location: Chicago, IL

Posted Jan 24, 2025

TransUnion is seeking a Corporate Event Planner with 5-7 years of experience in event execution, including both proprietary and third-party events. The role involves managing all logistics, production, and budget for advisory board meetings, proprietary forums, and tradeshows. The ideal candidate should have strong project management skills, understand event technologies, and be able to work in a fast-paced environment. The position offers a competitive salary range of $72,300.00 - $105,000.00 annually, along with comprehensive benefits and a commitment to diversity and inclusion.

Intern, US Property Tax

Company: CN

Location: Homewood, IL

Posted Jan 24, 2025

Paint Prep Technician(Overnight 3rd shift)

Company: CarMax

Location: Naperville, IL

Posted Jan 24, 2025

CarMax, a leading used car retailer, is seeking a detail-oriented individual for a paint technician role in Naperville, Illinois. The position involves paint retouching, dent repair, and ensuring vehicles meet CarMax's high standards. Benefits include a competitive salary, commission potential, and comprehensive benefits package. The role offers opportunities for career development and growth within a supportive team environment.

Assistant Store Manager

Company: Kohl's

Location: O'Fallon, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages