Customer Satisfaction Jobs in Chicago, IL

37,163 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

RVP, Sales, North Central

Company: Illumio

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Grocery Clerk

Company: Kroger

Location: Southport, IL

Posted Jan 24, 2025

Pharmacy Intern - Grad

Company: CVS Health

Location: Springfield, IL

Posted Jan 24, 2025

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Implementation Solutions Analyst - International Treasury Onboarding

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 24, 2025

The job posting is for a Product Implementation Analyst role within JP Morgan Chase's Commercial Bank. The successful candidate will lead a project team to manage complex treasury product implementations for global clients, ensuring a best-in-class onboarding experience. Key responsibilities include interacting with clients, executing multi-entity onboardings, collaborating with stakeholders, managing risks, and utilizing strong problem-solving skills. Required qualifications include at least 1 year of client management experience, project management skills, analytical abilities, and strong organizational skills. Preferred qualifications include Cash Management and Treasury Services product experience. The role offers opportunities for career growth and a competitive total rewards package.

Pharmacy Intern - Grad

Company: CVS Health

Location: Godfrey, IL

Posted Jan 24, 2025

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety and quality care. Key responsibilities include patient care program management, team motivation, and driving performance growth. The role requires strong communication skills, mobility, and ability to lift up to 20 lbs. A PharmD degree from a U.S. accredited program is required, along with relevant work experience and pharmacist licensure.

Performance Engineer

Company: CVS Health

Location: Downers Grove, IL

Posted Jan 24, 2025

CVS Health is seeking a candidate for a hybrid role based in Hartford, CT or Downers Grove, IL. The role involves monitoring and optimizing system performance, identifying bottlenecks, and collaborating with various teams to ensure system stability and reliability. Required qualifications include extensive experience with AppDynamics, Splunk, relational databases, and Linux shell commands. Preferred qualifications include experience with Java/J2EE, Oracle Weblogic, and Microsoft Office Suite. The role offers a competitive pay range, comprehensive benefits, and opportunities for professional growth.

Store Associate

Company: CVS Health

Location: Chicago, IL

Posted Jan 24, 2025

Pharmacy Intern - Grad

Company: CVS Health

Location: Rockford, IL

Posted Jan 24, 2025

STORE/PRICE INTEGRITY CLERK

Company: Kroger

Location: Glendale Heights, IL

Posted Jan 24, 2025

Pharmacy Intern - Grad

Company: CVS Health

Location: DeKalb, IL

Posted Jan 24, 2025

Cashier

Company: Kroger

Location: Peoria, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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