Customer Satisfaction Jobs in Chicago, IL

37,163 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Pharmacy Intern

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

Field Service Technician - Springfield, IL

Company: Stryker

Location: Champaign, IL

Posted Jan 24, 2025

Stryker is seeking a field service professional for their Communications product line. The role involves troubleshooting and repairing complex technical issues, maintaining quality records, and interacting with customers for post-market surveillance activities. The successful candidate will work independently, document processes, and ensure compliance with company policies. They must have 2-3 years of relevant field service experience, strong communication skills, and be computer literate. Stryker offers competitive benefits including health insurance, retirement plans, and opportunities for professional growth.

Dishwasher

Company: Cracker Barrel

Location: Atlanta, IL

Posted Jan 24, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Lincoln, IL, emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Pharmacy Graduate Intern (Non-US)

Company: Walgreens

Location: Northbrook, IL

Posted Jan 24, 2025

The job involves post-graduate pharmacy activities under supervision, providing consulting services to customers, ensuring proper medication handling, and optimizing pharmacy operations. Responsibilities include customer service, operations, people & performance management, training & personal development, and communications. The role requires a Bachelor's degree in Pharmacy, FPGEC, intern permit, and willingness to obtain pharmacist licensure. Preferred qualifications include being a Certified Immunizer or willing to become one within 90 days of hire.

Shift Lead

Company: Walgreens

Location: Calumet City, IL

Posted Jan 24, 2025

The job involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Responsibilities also include coaching team members, maintaining store cleanliness, and ensuring compliance with regulations. The role requires leadership experience, fluency in English, and knowledge of store systems. Preferred qualifications include experience with store inventory control.

Pharmacy Intern

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

Temp Receptionist

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Summer Pharmacy Intern

Company: Walgreens

Location: Edwardsville, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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