Customer Satisfaction Jobs in Chicago, IL

37,163 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Account Executive

Company: Rentokil Terminix

Location: Tinley Park, IL

Posted Jan 24, 2025

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Gurnee, IL

Posted Jan 24, 2025

Apprentice Technician

Company: CarMax

Location: Oakbrook, IL

Posted Jan 24, 2025

MEAT/CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Chicago, IL

Posted Jan 24, 2025

Financial Solutions Advisor - Consumer Investments - Geneva, IL Financial Center

Company: Bank of America

Location: St. Charles, IL

Posted Jan 24, 2025

Bank of America is seeking a Financial Advisor to provide comprehensive advice and customized solutions to clients, helping them achieve their financial goals. The role involves triaging client leads, making referrals, meeting with clients to review financial goals, and building a financial plan with brokerage products. The ideal candidate should have Series 7 & 66 licenses, at least one year of experience in the investments industry, and strong relationship-building skills. The position offers a competitive salary, benefits, and opportunities for growth. It's a 1st shift role with 40 hours per week, located in Geneva, IL.

Senior Managing Consultant, Services Business Development

Company: Mastercard

Location: Chicago, IL

Posted Jan 24, 2025

Mastercard is seeking a Senior Managing Consultant for Services Business Development. The role involves driving growth with key customers, managing a portfolio of strategic clients, and promoting Mastercard Services solutions. The ideal candidate should have significant B2B sales experience, strong analytical and problem-solving skills, excellent communication and persuasion abilities, and a customer-first attitude. They must be able to own the sales process, from prospecting to executing commercial contracts, and achieve sales targets. The role also involves collaborating with stakeholders, defining engagement scope, and supporting project/customer success teams. Mastercard offers a competitive salary range of $161,000-250,000, along with comprehensive benefits.

Shipping Handler - 2nd Shift

Company: CVS Health

Location: Mount Prospect, IL

Posted Jan 24, 2025

CVS Health is seeking a Distribution/Dispensing Clerk for their Pharmacy Dispensing Facility. The role involves maximizing efficiency in packing areas to ensure accurate shipping of patient orders. Responsibilities include assisting pharmacists in Quality Control, assembling and packaging customer orders, preparing medication orders for shipment, and stocking supplies. The position offers career growth opportunities, with potential promotion to Certified Pharmacy Technician. The pay range is $16.00 - $28.84, and benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Entry Level Sales Rep

Company: Sunrun

Location: Joliet, IL

Posted Jan 24, 2025

Now Hiring Part- Time Janitors

Company: The TJX Companies, Inc.

Location: Oak Park, IL

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a dedicated individual to maintain a clean and organized environment. The role involves operating floor care equipment, dusting, sweeping, vacuuming, and spot cleaning. The company values a positive store culture, customer service, and flexibility. Benefits include discounts, health insurance, and a 401(k) plan. The position offers a starting pay range of $15.00 to $15.50 per hour.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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