Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Full-Time Assistant Manager

Company: Cinemark

Location: Lisle, IL

Posted Jan 24, 2025

Insurance Agent

Company: COUNTRY Financial

Location: Gurnee, IL

Posted Jan 24, 2025

COUNTRY Financial is seeking insurance sales agents dedicated to building customer relationships and ensuring their financial security. The role involves proactive communication, transparency, and understanding customer needs. Successful agents will receive a competitive compensation plan, benefits, and comprehensive training. COUNTRY Financial is a respected organization with a strong history and commitment to customer service, offering opportunities for growth and flexibility.

Senior BSA-Services and Finance

Company: Intapp

Location: Chicago, IL

Posted Jan 24, 2025

The Business Applications - IT team is seeking a Senior Business Systems Analyst for Services and Finance applications. The role involves leading technology solution delivery for professional services and finance teams, understanding business goals and needs, and translating them into technical solutions. The candidate will be responsible for configuring fields, workflows, roles/permissions, custom rules, reports, and dashboards in systems like OpenAir and NetSuite. They should have strong analytical skills, experience with finance modules, and a Bachelor's Degree with 8+ years of relevant BSA experience in the ERP space.

Account Development Representative

Company: Billtrust

Location: Chicago, IL

Posted Jan 24, 2025

The job posting is for a Sales Development Representative position at Billtrust, located in Chicago. The role involves engaging new midmarket and enterprise accounts, cultivating opportunities, and supporting the sales team in achieving booking targets. The position offers structured onboarding, coaching, and guidance from sales executives. Key responsibilities include learning and conveying Billtrust's value proposition, executing program strategies, and collaborating with sales executives on prospecting plans. The ideal candidate should have a Bachelor's degree, at least one year of related experience, strong communication skills, and a desire to learn and grow. The base salary is $58,000 with an OTE of $80,000-$82,000. Billtrust offers a flexible work environment, professional development opportunities, and comprehensive benefits.

Retail Sales

Company: Cracker Barrel

Location: Joliet, IL

Posted Jan 24, 2025

This job posting is for a Retail Sales position at a Cracker Barrel Old Country Store in Joliet, IL. The role involves providing excellent customer service, maintaining store displays, and ensuring safety protocols are followed. The job offers flexible hours, potential for promotion, and a commitment to an inclusive culture that values diversity and equality.

Produce Associate

Company: Walmart

Location: Hickory Hills, IL

Posted Jan 24, 2025

Produce Associate

Company: Walmart

Location: Evanston, IL

Posted Jan 24, 2025

This job posting is for a produce team member at Sam's Club. The role involves ensuring the availability, cleanliness, and freshness of produce, prioritizing member satisfaction, and providing excellent customer service. The ideal candidate should have experience with produce, be comfortable with change, and possess strong communication skills. Key responsibilities include maintaining a positive attitude, providing exceptional customer service, stocking merchandise, and maintaining inventory. The role also involves leveraging digital tools to drive sales and improve the shopping experience. Sam's Club offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits.

Produce Associate

Company: Walmart

Location: Oak Park, IL

Posted Jan 24, 2025

This job posting is for a produce team member at Sam's Club. The role involves ensuring the availability, cleanliness, and freshness of produce, prioritizing member satisfaction, and providing excellent customer service. The ideal candidate should have experience with produce, be comfortable with change, and possess strong communication skills. Key responsibilities include maintaining a positive attitude, providing exceptional customer service, stocking merchandise, and maintaining inventory. The role also involves leveraging digital tools to drive sales and improve the shopping experience. Sam's Club offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits.

Global Industry Marketing Manager, Consumer Goods & Services

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture is seeking a dynamic and strategic marketing leader for a Global Industry Marketing Manager role in the Consumer Goods & Services sector. The ideal candidate will have at least 7 years of integrated marketing experience, excellent project management skills, and the ability to manage senior business stakeholders. Key responsibilities include setting strategic direction, crafting key messaging, driving marketing programs globally, and understanding the Consumer Goods & Services industry. The role involves working with industry and M+C leaders, showcasing marketing program success, and determining program effectiveness.

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Evanston, IL

Posted Jan 24, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth through education programs.

Meat Cutter and Wrapper

Company: Walmart

Location: Springfield, IL

Posted Jan 24, 2025

Baker and Packager Associate

Company: Walmart

Location: Marion, IL

Posted Jan 24, 2025

The Bakery/Packager position at Sam's Club involves preparing fresh baked items daily, maintaining a clean and organized workspace, and providing excellent customer service. The role requires multi-tasking, problem-solving, and the ability to work in fast-paced environments. The ideal candidate thrives in such settings, prioritizes member satisfaction, and can stand for long periods. They should also be a team player, leveraging digital tools to drive sales and improve the shopping experience. Competitive pay, benefits, and opportunities for career growth are offered.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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