Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Cafe Associate

Company: Walmart

Location: Marion, IL

Posted Jan 24, 2025

Maintenance Custodian Associate

Company: Walmart

Location: Rockford, IL

Posted Jan 24, 2025

Member Assist Cart Attendant

Company: Walmart

Location: Park Ridge, IL

Posted Jan 24, 2025

Sam's Club is seeking dedicated individuals to join their team as Member Assist - Cart Attendants. The role involves ensuring a positive shopping experience for members, from helping with purchases and loading vehicles to maintaining a clean and organized parking lot. Key responsibilities include thriving in fast-paced environments, prioritizing member satisfaction, and providing exceptional customer service. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits. Sam's Club also provides education benefits through Live Better U program.

Merchandise and Stocking Associate

Company: Walmart

Location: Gurnee, IL

Posted Jan 24, 2025

The job posting for a Merchandising & Stocking Associate at Sam's Club emphasizes a fast-paced, physically demanding role. The associate will work on their feet, moving inventory, unloading trucks, and stocking shelves. They will serve as a 'mini tour guide' for members, helping them find products. The role requires adaptability, problem-solving skills, and the ability to lift heavy objects. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits. Sam's Club also provides education benefits through Live Better U.

Meat Cutter and Wrapper

Company: Walmart

Location: Calumet City, IL

Posted Jan 24, 2025

Sam's Club is seeking a dedicated and customer-focused meat team member. The role involves not just cutting meat, but also making crucial decisions about quality, packaging, and display. The successful candidate will thrive in a fast-paced environment, prioritize member satisfaction, and maintain a clean, member-ready area. They will also leverage digital tools to enhance sales and customer experience. Benefits include competitive pay, health benefits, 401(k), and various other perks. The hourly wage range is $17.00 to $24.00.

Member Frontline Cashier

Company: Walmart

Location: Crystal Lake, IL

Posted Jan 24, 2025

Sam's Club is seeking friendly, multi-tasking individuals to join their team as Member Frontline Cashier Associates. These associates play a crucial role in member satisfaction by greeting, assisting with purchases, maintaining a clean area, and providing exceptional customer service. The job involves fast-paced environments, especially during peak times, and requires standing for long periods. Rewards include competitive pay, performance-based bonuses, and comprehensive benefits such as health coverage, 401(k), and paid time off. The position also offers opportunities for career growth and development through Live Better U, a company-paid education benefit program.

Maintenance Custodian Associate

Company: Walmart

Location: O'Fallon, IL

Posted Jan 24, 2025

Sam's Club is seeking a Maintenance Associate to ensure a clean, safe, and positive environment for members and associates. The role involves maintaining parking lots, clean restrooms, and floors, working in fast-paced environments, and adapting to different work scenarios. The associate will also ensure a safe and clean environment by performing maintenance tasks, responding to spills, and operating floor scrubbers. Sam's Club offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off benefits. The hourly wage range is $17.00 to $24.00.

Member Assist Cart Attendant

Company: Walmart

Location: Rockford, IL

Posted Jan 24, 2025

Member Assist Cart Attendant

Company: Walmart

Location: Vernon Hills, IL

Posted Jan 24, 2025

Insurance Agent

Company: COUNTRY Financial

Location: Tinley Park, IL

Posted Jan 24, 2025

Freezer, Cooler and Deli Stocker Associate

Company: Walmart

Location: Peoria, IL

Posted Jan 24, 2025

Sam's Club is seeking a freezer, cooler, and deli stocker. The role involves stocking shelves, maintaining cleanliness, ensuring product quality, and providing excellent customer service. The successful candidate will prioritize member satisfaction, be a problem solver, and adapt well to changes. Benefits include competitive pay, health benefits, 401(k), and various other perks. The hourly wage range is $16.00 to $23.00.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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