Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Part-Time Retail Associate

Company: The TJX Companies, Inc.

Location: O'Fallon, IL

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is positive, encouraging, and embraces change. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $15.00 to $15.50 per hour.

70126-Backroom Coor

Company: The TJX Companies, Inc.

Location: Bolingbrook, IL

Posted Jan 24, 2025

HomeGoods is seeking a flexible, organized, and team-oriented individual for a merchandising role. The position involves executing receiving and merchandising standards, ensuring a clean and organized store, and providing excellent customer service. The ideal candidate should have 1 year of retail experience and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $16.00 to $16.50 per hour. HomeGoods values diversity and inclusivity, embracing each other's differences and unique perspectives.

Assistant Food Service Manager

Company: Aramark

Location: Aurora, IL

Posted Jan 24, 2025

Director Technology Partnerships

Company: Pricefx

Location: Chicago, IL

Posted Jan 24, 2025

Pricefx, a leading SaaS Pricing, Price Optimization, and Management provider, is seeking a Director of Technology Partnerships. The role involves developing and executing a comprehensive technology partnership strategy, identifying and engaging potential partners, leading onboarding, and driving joint marketing initiatives. The ideal candidate should have 7+ years of experience in partnership development, a strong understanding of SaaS platforms, and excellent communication skills. Pricefx offers a flexible work environment, competitive benefits, and opportunities for growth.

Pharmacy Technician

Company: CVS Health

Location: Oak Park, IL

Posted Jan 24, 2025

PHARMACY/TECHNICIAN

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, maintaining departmental standards, and adhering to HIPAA regulations. The role requires working in a high-paced environment, managing conflicts, and assisting pharmacists. Qualifications include a high school diploma, ability to handle confidential information, and familiarity with EPRN. The company, Mariano's, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Store Associate

Company: CVS Health

Location: Tinley Park, IL

Posted Jan 24, 2025

PRODUCE/CLERK

Company: Kroger

Location: Northbrook, IL

Posted Jan 24, 2025

PERSONAL SHOPPER - SAM'S

Company: Walmart

Location: Marion, IL

Posted Jan 24, 2025

Cook

Company: Aramark

Location: Chicago, IL

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Freeport, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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