Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Build Project Supervisor

Company: Cargill

Location: Bloomington, IL

Posted Jan 24, 2025

Theatre Team Member

Company: Cinemark

Location: Lisle, IL

Posted Jan 24, 2025

Cinemark offers a career with epic opportunities for growth and immersion in the film industry. Team Members create a welcoming environment, handle transactions, ensure guest satisfaction, and maintain theatre cleanliness. They may also work cross-functionally as Ushers, Box Office, or Concessionists. Requirements include being at least 16, having excellent customer service, and being able to work flexible hours. Benefits include discounts, 401k matching, growth opportunities, education assistance, health benefits, parental leave, and paid time off.

Venipuncture Wellness Worker- North Central Region

Company: Labcorp

Location: Joliet, IL

Posted Jan 24, 2025

Labcorp, a leading provider of biometric testing services, is hiring medical professionals for event testing roles. These roles involve biometric screenings, COVID-19 testing, and temperature checks. Successful candidates will receive comprehensive training, use a scheduling system for event assignments, and provide excellent customer service. Qualifications include medical credentials, venipuncture experience, and knowledge of HIPPA and OSHA. Benefits include medical, dental, vision, and 401(k) plans. The job offers are based on skills, experience, and market data.

70120- Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Rockford, IL

Posted Jan 24, 2025

Sierra Trading Post is seeking a customer-focused individual to join their team in Rockford, IL. The role involves delivering excellent customer service, maintaining a clean store environment, and contributing to the growth of one's career. The company culture is described as an environment of endless possibilities, where employees are empowered to think on their feet and embrace the unknown. Benefits include an associate discount, 401(k) contributions, and various other perks. The starting pay range is $14.00 to $14.50 per hour.

Teachers at Stratford KinderCare

Company: KinderCare Learning Companies

Location: Glendale Heights, IL

Posted Jan 24, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Account Executive

Company: GANNETT

Location: Peoria, IL / Remote

Posted Jan 24, 2025

Intern, Mechanical Reliability

Company: CN

Location: Homewood, IL

Posted Jan 24, 2025

Canadian National Railway Company (CN) is seeking a motivated individual for a full-time Intern, Mechanical Reliability position in Homewood, IL from May-Aug 2025. The role involves supporting the Mechanical department, preparing calculations and reports, integrating tracking plans, analyzing mechanical design choices, and contributing to project leadership. CN offers an exciting environment with opportunities for learning, growth, and recognition. Interns benefit from various activities including train yard tours, intern game-hours, case competitions, and learning sessions. The company is committed to safety, integrity, and inclusivity, with a 93% satisfaction rating for its internship program.

BAKERY/CLERK

Company: Kroger

Location: Skokie, IL

Posted Jan 24, 2025

Prisma Cloud Sales Specialist - Healthcare

Company: Palo Alto Networks

Location: Chicago, IL

Posted Jan 24, 2025

Palo Alto Networks is a cybersecurity company committed to being the partner of choice, protecting the digital way of life. They value innovation, collaboration, and execution, with a focus on disruptive ideas and inclusivity. The company offers a comprehensive cloud-native security platform, with a broad coverage for applications, data, and the entire cloud-native technology stack. They are looking for an experienced Enterprise Account Manager with a proven track record in exceeding sales quotas, particularly in the healthcare sector. The role involves managing a territory, driving sales for Prisma Cloud security solutions, and achieving ACV sales quotas. The successful candidate will contribute to shaping the future of cybersecurity, benefiting from a supportive environment with personalized development programs.

Sr Lead Cybersecurity Architect

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 24, 2025

The job posting is for a Senior Lead Cybersecurity Architect position at JPMorgan Chase. The role involves guiding cybersecurity principles, processes, and controls, providing technical guidance, and serving as a subject matter expert. The ideal candidate should have formal training in software engineering, hands-on experience in delivering enterprise-level cybersecurity solutions, and advanced knowledge in cybersecurity architecture and technical processes. The company offers a competitive total rewards package, comprehensive benefits, and values diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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