Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

(USA) Cake Decorator

Company: Walmart

Location: Vernon Hills, IL

Posted Jan 24, 2025

Retail Print Sales Specialist

Company: Staples

Location: Glen Ellyn, IL

Posted Jan 24, 2025

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 24, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Pharmacy Technician

Company: CVS Health

Location: Villa Park, IL

Posted Jan 24, 2025

Lead Compliance Specialist

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Discover is offering a Lead Compliance Specialist position with a focus on maintaining and enhancing compliance programs. The role involves assisting senior professionals in evaluating policies, procedures, and training materials, and ensuring compliance issues are brought to management's attention. The ideal candidate should have a Bachelor's degree in Business Administration, Management, Accounting, Finance, or Law, with 4+ years of experience in Compliance, Law, Risk, Operations, or related fields. A Masters Degree in Law or Business Administration is a plus. The role requires strong communication skills, both written and verbal, and the ability to work collaboratively. Discover offers competitive compensation, benefits, and a commitment to diversity and inclusion.

Pharmacy Technician

Company: CVS Health

Location: Naperville, IL

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Quality Compliance Specialist

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 24, 2025

Flex, a diversified manufacturing partner, is seeking a Quality Compliance Specialist based in Buffalo Grove, IL. The role involves ensuring regulatory and quality systems compliance, performing internal and external audits, developing training programs, and staying updated on new regulations. The ideal candidate will have a bachelor's degree, 2+ years of CAPA, nonconformance, and technical writing experience, and medical devices/pharma or biotech industry experience. Flex offers a comprehensive benefits package including medical, dental, vision, life insurance, disability, 401(k) matching, vacation, tuition reimbursement, and more. The company is an Equal Opportunity Employer.

Pharmacy Technician

Company: CVS Health

Location: Ottawa, IL

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Retail Sales Associate

Company: Staples

Location: Northbrook, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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