Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Head of Customer Service

Company: Double Good

Location: Chicago, IL

Posted Jan 24, 2025

Double Good is a company that creates joy through its delectable popcorn, easy-to-use fundraising platform, and Kids Foundation. They are seeking a Head of Customer Service to lead their growing team, focusing on strategic ownership, customer advocacy, and cross-functional partnerships. The role involves managing SaaS and BPO vendors, ensuring a safe work environment, and developing future leaders. The company offers competitive compensation, benefits, and a positive work culture.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0893)

Company: Target

Location: Itasca, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.50 USD. The role involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to multitask in a fast-paced environment. Target values teamwork, guest satisfaction, and continuous learning.

Veterinarian

Company: Banfield Pet Hospital

Location: Naperville, IL

Posted Jan 24, 2025

Product Manager- Microsoft, Azure

Company: CDW

Location: Chicago, IL

Posted Jan 24, 2025

Sales Representative

Company: Sysco

Location: Chicago, IL

Posted Jan 24, 2025

Retail Stock Associate - Deer Park

Company: Gap Inc.

Location: Lake Zurich, IL

Posted Jan 24, 2025

Athleta, a certified B Corp, is seeking passionate individuals to join their team. The role involves executing operational and merchandising processes, maintaining a clean and organized stockroom and sales floor, and delivering excellent customer service. The company offers competitive benefits including a merchandise discount, paid time off, extensive 401(k) plan, and health insurance. Athleta is committed to diversity and inclusion, having been recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Plasma Processing Technician

Company: CSL

Location: Chicago, IL

Posted Jan 24, 2025

The job involves evaluating donor suitability for automated pheresis procedures, administering and supervising immunizations, providing emergency medical care, promoting positive customer relations, conducting interviews, responding to medically related questions, performing medical history reviews, handling medical emergencies, managing immunization programs, ensuring accurate data recording, maintaining a clean work environment, and ensuring confidentiality. Qualifications include active state licensure, minimum one year of healthcare experience, and ability to make physical assessments. Bilingual skills may be required.

Sales Account Manager

Company: Coca-Cola

Location: Crestwood, IL

Posted Jan 24, 2025

Reyes Coca-Cola Bottling is seeking a Full-Time Account Manager for local routes in Countryside, Downers Grove, Westmont, Western Springs, Alsip and surrounding communities. The role involves maintaining customer relationships, increasing business through product sales, and executing sales plans. Benefits include medical, dental, vision, 401K match, PTO, and education reimbursement. The salary ranges from $51,750-64,687 plus monthly sales incentive.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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