Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Partner Investment Specialist

Company: CDW

Location: Chicago, IL

Posted Jan 24, 2025

Diesel Fleet Technician I

Company: Sysco

Location: Park Ridge, IL

Posted Jan 24, 2025

Sysco Chicago, Inc. is seeking a Fleet Technician Apprentice to assist Fleet Technicians II and III in maintaining safe, reliable, and cost-efficient vehicles. The role involves learning to perform preventive maintenance inspections and repairs, diagnosing malfunctions, and performing quality repairs under guidance. The ideal candidate should have medium/heavy duty truck technical training, basic knowledge of vehicle systems, and computer skills. No experience is required, but a valid driver's license (CDL preferred) is necessary. The job involves regular physical activities, non-traditional hours, and occasional travel.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Villa Park, IL

Posted Jan 24, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and assisting with inventory management. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy developments, and handle various clerical tasks. PTCB certification is preferred but not mandatory.

Merchandise Supervisor Retail Key Carrier Full Time Now Hiring

Company: The TJX Companies, Inc.

Location: Hickory Hills, IL

Posted Jan 24, 2025

TJ Maxx Store 0337 in Countryside, IL is seeking a flexible, team-oriented Key Carrier. This role involves alternating between Coordinator and leadership duties, maintaining store operations, and ensuring a positive customer experience. The ideal candidate should have retail experience, strong communication skills, and the ability to multi-task. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $16.00 to $16.50 per hour.

Machine Operator

Company: Sysco

Location: West Dundee, IL

Posted Jan 24, 2025

Sysco, the global leader in foodservice distribution, is seeking a full-time employee for its Illinois division. The role involves managing or performing work associated with converting raw materials into finished goods, including general production manufacturing work, assembling components, process manufacturing, setting up and operating machine tools, and packaging. Responsibilities include operating a wide variety of machines, matching tickets with products, performing quality checks, and meeting yield, volume, and quality standards. Benefits and opportunities for growth are offered.

Copy Manager (Hybrid: Onsite and Remote)

Company: US Foods

Location: Rosemont, IL

Posted Jan 24, 2025

US Foods is seeking a Copy Manager with extensive experience in multi-channel copywriting and content creation. The role involves overseeing all written content, managing a team of copywriters, and collaborating with various departments. The position is hybrid, requiring 3 days onsite in Rosemont, IL and 2 days remotely. Key responsibilities include writing and editing copy for various channels, developing content strategies, and staying updated on industry trends. The ideal candidate should possess strong leadership skills, excellent communication, and a deep understanding of the company's brand, culture, and business goals.

Analyst Data Analytics

Company: Walgreens

Location: Deerfield, IL

Posted Jan 24, 2025

Store Manager

Company: Walgreens

Location: Hickory Hills, IL

Posted Jan 24, 2025

The role of a Walgreen store manager involves managing store operations, improving sales and profitability, and ensuring a positive customer experience. Key responsibilities include supervising staff, managing inventory, analyzing business performance, and ensuring compliance with laws and regulations. The manager is also expected to lead by example, demonstrating excellent customer service and fostering a positive work environment. The position requires a bachelor's degree and 3 years of retail management experience, or a high school diploma and 5 years of experience. A licensed pharmacy technician certification is required in some states.

Slotting Coordinator

Company: Sysco

Location: Arlington Heights, IL

Posted Jan 24, 2025

Sysco, the global leader in foodservice distribution, is seeking a Warehouse Slotter for their facility in Arlington Heights, IL. The role involves ensuring proper warehouse slotting of all items to improve selection productivity, replenishment efficiency, and safety. Responsibilities include identifying and assigning locations to inbound pallets, slotting items based on cube movement, weight, and physical characteristics, and coordinating with day shift supervisors to move product. The ideal candidate should have 1-2 years of previous warehousing experience, excellent communication and problem-solving skills, and the ability to lift 100 lbs. The position offers opportunities for growth and professional development within a dynamic organization.

Customer Service Associate

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Edwardsville, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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