Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Pharmacy Intern

Company: CVS Health

Location: Bloomington, IL

Posted Jan 23, 2025

Program Specialist at South Loop KinderCare

Company: KinderCare Learning Companies

Location: Chicago, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, is seeking a Program Specialist. This role involves ensuring the world-class curriculum is implemented correctly, spending 75% of time in the classroom, mentoring teachers, partnering with parents, training staff, and supporting center goals. The company offers comprehensive benefits, including discounted child care, medical/dental/vision coverage, mental health support, wellness programs, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 23, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Senior Industry Executive

Company: TransUnion

Location: Chicago, IL

Posted Jan 23, 2025

Retail Sales Associate

Company: Staples

Location: Glen Ellyn, IL

Posted Jan 23, 2025

Staples is hiring Sales Associates with a starting pay of $15.00 per hour. The role involves providing exceptional customer service, helping customers find products, handling returns, and collaborating in a team-oriented retail culture. The job offers flexible part-time hours, generous paid time off, weekly pay, and career growth opportunities. Benefits include associate discounts, 401(k) plan, dental and vision insurance, and more. Essential skills include flexibility, customer engagement, teamwork, and physical ability to lift up to 50 pounds. Preferred but not required is customer service or cashier experience in a retail environment.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 23, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Automotive Technician

Company: CarMax

Location: Oakbrook, IL

Posted Jan 23, 2025

Full Time Nurse Practitioner Louisville, KY - Relocation Assistance Available

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

The Little Clinic is seeking a qualified healthcare professional for a role that involves delivering high-quality medical care, maintaining company metrics, participating in peer reviews, and ensuring a safe, quality-based healthcare environment. The role requires collaboration with regional management, inventory management, and adherence to HIPAA regulations. The ideal candidate should have a Master's in Nursing or Bachelor's in Physician Assistant, 1 year of healthcare experience, and relevant certifications. They should also possess excellent communication skills, strong computer skills, and the ability to work independently or as part of a team. The Little Clinic offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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