Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Custodial Supervisor

Company: Aramark

Location: Chicago, IL

Posted Jan 23, 2025

The Custodial Supervisor role at Aramark involves maintaining cleanliness and quality through inspections, training, and employee accountability. Supervisors are expected to build relationships, improve morale, and develop associates. The hourly rate ranges from $21.00 to $21.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Key responsibilities include conducting inspections, training, enforcing policies, and supervising projects. Prior supervisory experience is required, along with physical ability to lift up to 50 lbs and strong interpersonal skills.

Electronic Repair Technician II

Company: Advanced Technology Services

Location: Peoria, IL

Posted Jan 23, 2025

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory efficiency by repairing complex equipment, developing products, and communicating with customers. The role requires an associate's degree or equivalent experience, strong troubleshooting skills, and the ability to work in a loud, potentially hazardous factory environment. Desirable qualities include teamwork, organization, self-motivation, and a good driving record. ATS values continuous improvement, customer focus, and problem-solving. They are committed to equal employment opportunities.

Pharmacy Intern

Company: CVS Health

Location: Belleville, IL

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

FRONT END/CASHIER

Company: Kroger

Location: Skokie, IL

Posted Jan 23, 2025

Part Time (30 Hours) Associate Banker, Mattis and Springfield Branch, Champaign, IL

Company: JPMorgan Chase

Location: Champaign, IL

Posted Jan 23, 2025

The job posting for an Associate Banker in Branch Banking emphasizes a strong commitment to customer and employee care, diversity, and inclusion. The role involves delivering exceptional customer experiences, building long-lasting relationships, and providing tailored financial advice. Key responsibilities include welcoming clients, handling transactions, educating them on technology, and assisting with new account openings. The ideal candidate should have customer service experience, be tech-savvy, and possess strong interpersonal skills. The company, Chase, is a leading financial services firm offering competitive rewards, benefits, and a diverse, inclusive work environment.

Assembler 1st Shift (Tues-Fri)

Company: GE Aerospace

Location: Rockford, IL

Posted Jan 23, 2025

The job description outlines roles and responsibilities for an electromechanical/electrical assembly or repair position. Key duties include working on failure analysis, setting up and operating equipment, checking and recording assembly data, maintaining a clean work area, and complying with safety rules. The role requires a high school diploma/GED, experience in electromechanical/electrical assembly or repair, and the ability to lift 25 lbs. Desired characteristics include solder certification, ability to work independently, and understanding of repair processes per FAA and internal manuals. The position offers a pay of $19.00 an hour, healthcare benefits, retirement benefits, and other perks like tuition assistance and paid time-off. GE Aerospace is an Equal Opportunity Employer.

Theatre Team Member

Company: Cinemark

Location: Lake Zurich, IL

Posted Jan 23, 2025

Cinemark offers a career with epic opportunities for growth and immersion in the film industry. Team Members create a welcoming environment, handle transactions, ensure guest satisfaction, and maintain theatre cleanliness. They may also work cross-functionally as Ushers, Box Office, or Concessionists. Requirements include being at least 16, having excellent customer service, and being able to work flexible hours. Benefits include discounts, 401k matching, growth opportunities, education assistance, health benefits, parental leave, and paid time off.

CUSTOMER SVC/CLERK

Company: Kroger

Location: Gurnee, IL

Posted Jan 23, 2025

DELI/COFFEE SHOP LEAD BARISTA

Company: Kroger

Location: Buffalo Grove, IL

Posted Jan 23, 2025

Custodial Manager - McCormick Place

Company: Aramark

Location: Chicago, IL

Posted Jan 23, 2025

Aramark is seeking a skilled Custodial Manager for McCormick Place. The role involves leading custodial operations, supervising staff, and ensuring quality management. The compensation ranges from $60,000 to $70,000, with additional benefits including medical, dental, vision, and retirement savings plans. The ideal candidate should have 2-5 years of experience in custodial operations, a Bachelor's degree, and strong leadership, communication, and interpersonal skills. The role may require physical demands and adherence to safety regulations.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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