Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Rockford, IL

Posted Jan 24, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth through education programs.

Merchandise and Stocking Associate

Company: Walmart

Location: Springfield, IL

Posted Jan 24, 2025

The job posting for a Merchandising & Stocking Associate at Sam's Club emphasizes a fast-paced, physically demanding role. The associate will work on their feet, moving inventory, unloading trucks, and stocking shelves. They will serve as a 'mini tour guide' for members, helping them find products. The role requires adaptability, problem-solving skills, and the ability to lift heavy objects. The position offers competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, and time-off benefits. Sam's Club also provides education benefits through Live Better U.

Meat Cutter and Wrapper

Company: Walmart

Location: Champaign, IL

Posted Jan 24, 2025

Sam's Club is seeking a dedicated and customer-focused meat team member. The role involves not just cutting meat, but also making crucial decisions about quality, packaging, and display. The successful candidate will thrive in a fast-paced environment, prioritize member satisfaction, and maintain a clean, member-ready area. They will also leverage digital tools to enhance sales and customer experience. Benefits include competitive pay, health benefits, 401(k), and various other perks. The hourly wage range is $16.00 to $23.00.

Management Trainee Internship (Summer '25) - Elmhurst, IL

Company: Enterprise Mobility

Location: Villa Park, IL

Posted Jan 24, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills through real-world professional experience. Paid interns learn to run a successful business, acquire marketable skills in management, and work alongside peers in a team-based environment. The internship, running from May to August 2025, involves diverse tasks such as managing a fleet of vehicles, customer service, marketing strategies, and building relationships. Eligible candidates must be at least 18, enrolled in a bachelor's degree program, have sales, leadership, and customer service experience, a valid driver's license, and U.S. work authorization.

Spring Coiling Engineer

Company: Flex

Location: Mundelein, IL

Posted Jan 23, 2025

Flex, a diversified manufacturing partner, is seeking a Process Engineer - Spring Coiling for their Libertyville, IL location. The role involves planning, directing, and coordinating Spring Coiling manufacturing processes, ensuring flawless, safe, and compliant operation of coiling lines. The engineer will participate in requirement definition, design reviews, and development of training plans. They will also contribute to validation approach, understand manufacturing equipment concepts, and design manufacturing processes within budgetary parameters. The ideal candidate will have hands-on training in metal engineering/spring coiling manufacturing, 5+ years of experience in spring coil manufacturing, and experience working with equipment suppliers and vendors.

Produce Associate

Company: Walmart

Location: Calumet City, IL

Posted Jan 24, 2025

Baker and Packager Associate

Company: Walmart

Location: Decatur, IL

Posted Jan 24, 2025

The Bakery/Packager position at Sam's Club involves preparing fresh baked items daily, maintaining a clean and organized workspace, and providing excellent customer service. The role requires multi-tasking, problem-solving, and the ability to work in fast-paced environments. The team is committed to member satisfaction and works collaboratively to ensure high-quality products. Benefits include competitive pay, health benefits, 401(k), and various other perks.

Meat Cutter and Wrapper

Company: Walmart

Location: O'Fallon, IL

Posted Jan 24, 2025

Insurance Agent

Company: COUNTRY Financial

Location: Tinley Park, IL

Posted Jan 24, 2025

Insurance Agent

Company: COUNTRY Financial

Location: Danville, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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