Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Park Ridge, IL

Posted Jan 23, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth. The ideal candidate should have food service experience, be comfortable with change, and have strong communication skills.

Merchandise and Stocking Associate

Company: Walmart

Location: Vernon Hills, IL

Posted Jan 23, 2025

Produce Associate

Company: Walmart

Location: Aurora, IL

Posted Jan 23, 2025

This job posting is for a produce team member at Sam's Club. The role involves ensuring the availability, cleanliness, and freshness of produce, prioritizing member satisfaction, and providing excellent customer service. The ideal candidate should have experience with produce, be comfortable with change, and possess strong communication skills. Key responsibilities include maintaining a positive attitude, providing exceptional customer service, stocking merchandise, and maintaining inventory. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth. The minimum qualification is being 18 years old.

CHEMIST - ON-SITE

Company: True Value Company

Location: Cary, IL

Posted Jan 23, 2025

The job description involves a chemist applying scientific principles to formulate materials for new product development or refinement. Responsibilities include investigating new technology, researching raw materials for cost control and product improvement, preparing standards and specifications, providing technical service support, and evaluating test results. The role requires a Bachelor's Degree and 3-5 years of experience in manufacturing or chemical/paint batch processing. The work environment is climate-controlled office and warehouse, with potential travel.

Full-Time Assistant Manager

Company: Cinemark

Location: West Dundee, IL

Posted Jan 23, 2025

Cinemark is offering a career opportunity for an Assistant Manager role, which involves assisting in the overall operation of the theatre, ensuring policies and procedures are followed, and providing inspirational training to employees. The role includes cross-training in all departments, training and coaching team members, and preparing administrative reports. The Assistant Manager may be promoted to higher positions after six months and completion of the Management Accreditation Program. The job requires an energetic and friendly attitude, excellent guest service, and strong interpersonal skills. Benefits include an employee discount, 401(k) matching, growth opportunities, education assistance, health benefits, parental leave, and paid time off.

Baker and Packager Associate

Company: Walmart

Location: O'Fallon, IL

Posted Jan 23, 2025

The Bakery/Packager position at Sam's Club involves preparing fresh baked items daily, maintaining a clean and organized workspace, and providing excellent customer service. The role requires multi-tasking, problem-solving, and the ability to work in fast-paced environments. The ideal candidate thrives in such settings, prioritizes member satisfaction, and can stand for long periods. They should also be a team player, leveraging digital tools to drive sales and improve the shopping experience. Competitive pay, benefits, and opportunities for career growth are offered.

Member Assist Cart Attendant

Company: Walmart

Location: Tinley Park, IL

Posted Jan 23, 2025

Sam's Club is seeking dedicated individuals to join their team as Member Assist - Cart Attendants. The role involves ensuring a positive shopping experience for members, from helping with purchases and loading vehicles to maintaining a clean and organized parking lot. Key responsibilities include thriving in fast-paced environments, prioritizing member satisfaction, and providing exceptional customer service. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off. Sam's Club also provides opportunities for career growth and development through their Live Better U education benefit program.

Dishwasher

Company: Cracker Barrel

Location: Decatur, IL

Posted Jan 23, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Decatur, IL emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Power Equipment Operator

Company: Walmart

Location: Homewood, IL

Posted Jan 23, 2025

Customer Care Representative

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

A small company in Schaumburg is hiring a data entry/order entry employee for their Customer Service team. The position offers a salary of up to $38K, health benefits after 60 days, and immediate interviews with provided training. Job duties include managing documents in MS Office, order entry, matching invoices, working in the ERP database, filing, and scanning. Requirements include strong MS Office skills, 30+ WPM typing, experience in Customer Service or Order Entry, and the ability to work full-time, 8-5pm with a one-hour lunch break.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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