Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Cafe Associate

Company: Walmart

Location: Elgin, IL

Posted Jan 23, 2025

The text describes a café associate position at Sam's Club, emphasizing the importance of passionate, friendly, and hardworking individuals. The role involves preparing food, maintaining cleanliness, ensuring product quality, and prioritizing member satisfaction. The café associates are expected to be team players, innovators, and adaptable to change. They should be comfortable with using digital tools to enhance the shopping experience. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth. The ideal candidate should be at least 18 years old, have food service experience, and preferably hold a Food Handler Certification.

Healthcare Customer Engagement Payer Customer Service Manager

Company: Accenture

Location: Chicago, IL

Posted Jan 23, 2025

Accenture Consulting offers a dynamic environment for professionals seeking to innovate and lead. The role of Customer Engagement Payer Customer Service Manager involves designing and implementing business changes for industry-specific transformation, focusing on people and process. Key responsibilities include clear communication, requirement elicitation, solution development, and team management. The ideal candidate should have a Bachelor's Degree, 3+ years of digital customer service and data analysis experience, 3+ years of healthcare customer service experience, and 5+ years of consulting experience in the health industry. Preferred skills include teamwork, communication, and adaptability. Accenture is committed to diversity, equal opportunity, and accommodation for individuals with disabilities or religious observances.

Cafe Associate

Company: Walmart

Location: Evanston, IL

Posted Jan 23, 2025

The text describes a café associate position at Sam's Club, emphasizing the importance of passionate, friendly, and hardworking individuals. The role involves preparing food, maintaining cleanliness, ensuring product quality, and prioritizing member satisfaction. The café associates are expected to be team players, innovators, and adaptable to change. They should be comfortable with food safety standards, inventory management, and utilizing digital tools. The position offers competitive pay, benefits, and opportunities for career growth. The ideal candidate should have food service experience and a food handler certification.

Recruiter

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

Full-Time Assistant Manager

Company: Cinemark

Location: Joliet, IL

Posted Jan 23, 2025

Cafe Associate

Company: Walmart

Location: Champaign, IL

Posted Jan 23, 2025

Accounts Receivable Specialist

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

A reputable company in Chicago is seeking an Accounts Receivable Specialist with 2+ years of experience. The role involves calling on assigned accounts to collect open invoices, resolving customer issues, monitoring aging on accounts, and discussing accounts for potential turnover to a collection agency. The company offers competitive pay, benefits, and potential for permanent employment. Keywords include Accounts Receivable, Excel, NetSuite, and various finance-related roles.

Part-Time Assistant Manager

Company: Cinemark

Location: Bourbonnais, IL

Posted Jan 23, 2025

Part-Time Assistant Manager

Company: Cinemark

Location: West Dundee, IL

Posted Jan 23, 2025

Cafe Associate

Company: Walmart

Location: Park Ridge, IL

Posted Jan 23, 2025

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Oak Park, IL

Posted Jan 23, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth through education programs.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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