Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

IT SPECIALIST (SYSANALYSIS)

Company: Department of the Navy - Commander, Naval Information Warfare Systems Command (NAVWARSYSCOM)

Location: Multiple Locations

Posted Jun 18, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration (for males born after 12-31-59), travel capability, security clearance, and specific IT/Cybersecurity credentials. The position requires at least one year of specialized experience in systems engineering, software integration, or infrastructure management, and four IT-related competencies: attention to detail, customer service, oral communication, and problem-solving. No education qualification is required. The position is covered by the Department of Defense Priority Placement Program, and certain incentives may be authorized.

Attorney Advisor (General)

Company: Department of Agriculture - Office of the General Counsel

Location: Multiple Locations

Posted Jun 18, 2024

This position is for an attorney providing legal advice and support for USDA programs and litigation. The incumbent must be a US Citizen or National, registered with Selective Service (if applicable), and have a J.D. or equivalent degree. They must be a member in good standing of a state bar and have specialized experience in legal research, writing, and communication. The role involves complex assignments, litigation strategies, and providing legal advice to USDA heads. The position is represented by AFGE, Local 1106, and offers a comprehensive benefits package.

Lead Recreation Assistant NF-02

Company: Department of the Army - Army Installation Management Command

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position at Fort Campbell's Lozada Physical Fitness Center. The role is eligible for NAF benefits and leave accrual. The hiring process is expedited with full contact information for references. Qualifications include public dealing experience, and highly preferred are 6 months of leading 4 or more employees, customer service, recreation experience, and cash register experience. No education qualification is required. The position may require weekends, nights, and holidays. Sunday premium pay and night differential may be authorized. No incentives or bonuses are paid. PCS costs are not authorized.

Information Technology Specialist (Direct Hire)

Company: National Aeronautics and Space Administration - Headquarters, NASA

Location: Multiple Locations

Posted Jun 18, 2024

The job posting is for a GS-15 Agency Business Solutions (ABS) Engineer position within the Office of the Chief Information Officer (OCIO) at NASA. The role involves managing the architecture, design, cybersecurity, technical implementation, testing, and data management for NASA's Enterprise Resource Planning (ERP) system. The ideal candidate should have specialized experience in ERP applications, expertise in translating business requirements into system designs, and strong leadership skills for integration and continuous improvement. Additionally, the candidate must demonstrate proficiency in four competencies: attention to detail, customer service, oral communication, and problem-solving. The position does not require a specific education qualification but may involve a one-year probationary period and a pre-employment background investigation. The role offers a comprehensive benefits package as part of a U.S. government career.

IT SPECIALIST (ENTARCH)

Company: Department of the Navy - Commander, Naval Information Warfare Systems Command (NAVWARSYSCOM)

Location: Multiple Locations

Posted Jun 18, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration (for males born after 12-31-59), travel capability, security clearance, and specific IT/Cybersecurity credentials. Applicants must demonstrate at least one year of specialized experience and four IT-related competencies. The position is covered by the Department of Defense Priority Placement Program. Federal benefits are offered.

Legal Assistant

Company: Department of the Interior - Office of the Secretary of the Interior

Location: Multiple Locations

Posted Jun 18, 2024

The Department of the Interior is dedicated to safeguarding and enhancing the natural resources of the United States, including National Parks, Landmarks, and the welfare of communities, including Native American, Alaska Native, and affiliated Islander communities. Applicants must be U.S. citizens, undergo a background check, and have federal payments made by Direct Deposit. Qualifications include meeting minimum requirements for the grade level, such as specialized experience or education. Specialized experience involves sorting, categorizing, and distributing mail, using paper and electronic filing systems, and utilizing basic computer software skills. Additional qualifications include having a valid State Driver's License and being available to travel periodically. A comprehensive benefits package is offered to federal employees.

Legal Assistant

Company: Department of the Interior - Office of the Secretary of the Interior

Location: Multiple Locations

Posted Jun 18, 2024

The Department of the Interior is dedicated to safeguarding and enhancing the natural resources of the United States, including National Parks, Landmarks, and the welfare of communities, including Native American, Alaska Native, and affiliated Islander communities. Applicants must be U.S. citizens, undergo a background check, and have federal payments made by Direct Deposit. Qualifications include meeting minimum requirements for the grade level, such as specialized experience or education. Specialized experience involves sorting, categorizing, and distributing mail, using paper and electronic filing systems, and utilizing basic computer software skills. Additional qualifications include having a valid State Driver's License and being available to travel periodically. A comprehensive benefits package is offered to federal employees.

Guest Services Representative

Company: Department of the Air Force - Headquarters, Air Force Reserve Command

Location: Multiple Locations

Posted Jun 18, 2024

The position is a flexible one at Duke Field Inn, Air Reserve Station, Florida, requiring irregular schedules including weekends, holidays, and all shifts. It does not guarantee hours or benefits, with employees potentially working between 0 and 40 hours per week. The role involves general clerical or cashier work, necessitating strong customer service skills and arithmetic abilities. A background investigation with favorable results is required, along with meeting state and legal age requirements for alcohol sales. Education substitution is not allowed for this position.

IT Specialist (Applications Software)

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Jun 18, 2024

This job announcement is for a position under the DOC Alternative Personnel System (CAPS), equivalent to GS-11/12. The role requires U.S. citizenship, a background investigation, and specialized experience in developing cloud-based applications, testing database systems, and providing IT customer support. Applicants must also demonstrate IT competencies such as attention to detail, customer service, oral communication, and problem-solving. A Ph.D. or equivalent doctoral degree can substitute for the specialized experience. The position is not in the bargaining unit and has a one-year probationary period. Relocation expenses are not authorized.

IT SPECIALIST (APPSW/SYSTEMS ANALYSIS)

Company: Department of Defense - Defense Human Resources Activity

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position within the Defense Human Resources Activity, focusing on managing IT goals and objectives. The role involves working with cloud solutions providers, designing and implementing application software, and providing system support to users. Qualifications include one year of specialized experience in IT, with a focus on cloud solutions and Agile methodologies. The position requires U.S. citizenship, occasional travel, and a non-sensitive security clearance. Benefits include a comprehensive package for federal employees.

Management and Program Analyst (Cross Functional Analyst)

Company: Department of the Navy - Commander, Navy Installations

Location: Multiple Locations

Posted Jun 18, 2024

This position is a Headquarters Management and Program Analyst role within the Navy Installations Command, Fleet and Family Readiness Programs. The incumbent provides day-to-day support to Family Readiness staff managing various quality of life programs. The role requires a U.S. citizen with a Secret Security clearance, residing within a 50-mile radius of Washington Navy Yard or Naval Support Activity Mid-South. Qualified candidates must have at least three years of specialized experience in DoD program operations, or a Ph.D. in a relevant field, along with comprehensive knowledge of administrative management principles and techniques, FFR programs, CNIC programs, and pertinent laws, regulations, and policies. Expert skills in computer applications for administrative support functions are also required.

IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position in the Cyber Excepted Service, not the Competitive Service. It's a senior role in the DISA - FE/Global Service Desk Division, requiring U.S. citizenship and a favorable suitability review with security clearance. The position involves customer service, problem-solving, and oral communication skills. Qualifying experience includes resolving customer problems with system integration. The role may require travel and occasional off-shift work. The tour length is initially 36 months, with potential extensions. Military spouse preference and veterans' preference may apply.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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