Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

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Board-Certified Advanced Gastroenterologist needed for Roslyn, NY

Company: Catholic Health

Location: Roslyn, New York

Posted May 17, 2025

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Neurohospitalist - Saint Luke's - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted May 17, 2025

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Registration Specialist

Company: Lehigh Valley Hospital

Location: Dickson City, Pennsylvania

Posted May 17, 2025

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Physician - Nocturnist

Company: Capital Health

Location: Pennington, New Jersey

Posted May 17, 2025

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Lead Software Engineer, DevOps

Company: Capital One

Location: New York, NY

Posted May 15, 2025

Utilize programming languages like Java, Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible…

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Clinical Attending

Company: Physician Assistant Education and Sciences

Location: Salt Lake City, Utah

Posted May 17, 2025

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Large Tonnage Chiller Technician - 3 years centrifugal chiller experience required

Company: Dalkia US Chiller Services NY

Location: New York, NY

Posted May 16, 2025

The ideal candidate will have mechanical knowledge and experience in field service, particularly with large Tonnage, water-cooled centrifugal chillers,…

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LPN Med Care Manager

Company: Sunrise Senior Living

Location: Paramus, New Jersey

Posted May 16, 2025

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Epilepsy Neurologist

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted May 17, 2025

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Physician - Family Medicine

Company: CHRISTUS Health

Location: New Braunfels, Texas

Posted May 17, 2025

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Nurse Practitioner, Urgent Care

Company: MaineHealth

Location: North Conway, New Hampshire

Posted May 16, 2025

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Board-Certified Dermatologists and Residents - New London, CT

Company: SDG MGMT Company, LLC

Location: New London, Connecticut

Posted May 17, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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