Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

full time be or bc

Internal Medicine Residency Program Director

Company: Catholic Health

Location: Smithtown, New York

Posted May 04, 2025

View Details Apply on healthecareers.com

Sales Associate (Office Products and Furniture)

Company: PHAXIS

Location: Glendale, NY

Posted May 01, 2025

Responsible for reaching out to potential clients on prospective purchasers, cultivating leads from a variety of sources as well as responding to incoming new…

View Details Apply on SimplyHired
health system full time new grad

Breast Surgery - Physician - Mount Sinai Health System - Long Island, NY

Company: Mount Sinai Health System

Location: Wantagh, New York

Posted May 05, 2025

View Details Apply on healthecareers.com

Client Service Associate, Life Insurance (Hybrid NYC)

Company: NFP Corp

Location: New York, NY

Posted May 02, 2025

Responsible for greeting clients, fielding phone calls, reviewing incoming mail, managing office supplies, ordering client gifts, and maintaining client files.

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loan repayment program malpractice insurance paid time off

Physician - Family Medicine

Company: CHRISTUS Health

Location: New Braunfels, Texas

Posted May 05, 2025

View Details Apply on healthecareers.com

Senior Manager, Software Engineering, Full Stack, Bank Tech

Company: Capital One

Location: New York, NY

Posted May 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Software Solutions Architect (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted May 05, 2025

The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years'…

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Customer Support Associate

Company: The Forum Group

Location: Bronx, NY

Posted May 04, 2025

We’re seeking a proactive and customer-focused individual for a temporary-to-permanent Customer Service Representative role. Job Types: Full-time, Temporary.

View Details Apply on SimplyHired

Full Time Sales Associate for Luxury Linen Boutique

Company: Yves Delorme

Location: Redwood City, CA

Posted May 01, 2025

Yves Delorme, a Luxury Linen Boutique located in Burlingame, CA is looking to hire a Full Time Retail Sales Associate.

View Details Apply on SimplyHired
full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: New York, New York

Posted May 05, 2025

View Details Apply on healthecareers.com
401(k) commuter assistance disability insurance

Associate Chief, Obstetrics and Gynecology - NYC Health + Hospitals/Harlem

Company: Physician Affiliate Group of New York

Location: New York, New York

Posted May 04, 2025

View Details Apply on healthecareers.com

Client Acquisition Specialist

Company: Jase Enterprise California

Location: Studio City, CA

Posted May 03, 2025

We’re looking for someone to join our growing team and play a key role in driving client acquisition. We provide full training from experienced leaderships to…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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