Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Senior Software Development Engineer - Rails ART19 - Shaping the Future of Podcast Technology

Company: Amazon.com Services LLC

Location: Culver City, CA

Posted May 14, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

View Details Apply on SimplyHired

Project Manager II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted May 15, 2025

Develop and maintain detailed project plans, coordinate project resources, track milestones and deliverables, provide scope management and change control,…

View Details Apply on SimplyHired

Patient Care Manager Registered Nurse On- Site

Company: Shields at Home

Location: New York, NY

Posted May 13, 2025

Builds and maintains collaborative professional working relationships with physicians, Medical Directors, clinicians, and the community at large to develop and…

View Details Apply on SimplyHired

Customer Service Representative - Bilingual Spanish

Company: Continuum Global Solutions

Location: Brooklyn, NY

Posted May 15, 2025

We are hiring *Spanish Bilingual Customer Service Representatives* for our office in Brooklyn, New York who will support incoming calls from New York City…

View Details Apply on SimplyHired

Waste Collection Roll-Off Driver - Brooklyn

Company: Interstate Waste Services

Location: Brooklyn, NY

Posted May 13, 2025

All Drivers must have a valid Class A or B CDL with airbrake endorsement, and a clean driving record. A minimum of 1 year of experience driving and operating a…

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relocation assistance health system malpractice insurance

Site Medical Director (PHHHS-Hospitalist Memorial)

Company: UPMC Central PA

Location: York, Pennsylvania

Posted May 12, 2025

View Details Apply on healthecareers.com
full time be or bc

Chair, Department of Cardiology – Mather Hospital, Northwell Health

Company: Northwell Health Physician Partners

Location: Port Jefferson, New York

Posted May 12, 2025

View Details Apply on healthecareers.com
relocation assistance loan repayment program health system

Pulmonary/Critical Care & Sleep Medicine Physician - Saint Luke's - Kansas City Metro Area

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted May 12, 2025

View Details Apply on healthecareers.com
health system full time + 1 tags

Dermatology - Physician - Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted May 12, 2025

View Details Apply on healthecareers.com
full time be or bc

Northwell Health Otolaryngology – Generalist / Sleep Medicine

Company: Northwell Health Physician Partners

Location: Glen Cove, New York

Posted May 12, 2025

View Details Apply on healthecareers.com
loan forgiveness malpractice insurance paid time off

Neuropsychologist-Neuropsychology

Company: Banner Health

Location: Sun City, Arizona

Posted May 11, 2025

View Details Apply on healthecareers.com
contract

Clinical Services Supervisor Home Health Hospice

Company: Kaiser Permanente

Location: Union City, California

Posted May 12, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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