Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Nordstrom Sales Associate pop up

Company: The Ballet

Location: New York, NY

Posted Aug 12, 2025

As a Sales Associate, you will play a key role in driving sales and enhancing the shopping experience for our customers.

Data Scientist - Client Insights Specialist

Company: Apple

Location: New York, NY

Posted Aug 12, 2025

This individual will: - Highlight themes of insights which will have the most impact and pilot new insights - Use sophisticated data analytics and statistical…

TV Business Project Manager

Company: Apple

Location: Culver City, CA

Posted Aug 12, 2025

You will lead the end to end implementation of multiple mid-to-large scale video initiatives with overlapping timelines, coordinate all phases of projects…

Customer Support Associate

Company: ABS Incorporated

Location: National City, CA

Posted Aug 12, 2025

Process all sales orders for business owners and follow through until the installation of their new service has arrived.

Digital Solution Business Analyst

Company: Macquarie Group Limited

Location: New York, NY

Posted Aug 12, 2025

Experience with project management tools, product management software, and other relevant technical tools. We provide access to specialist investment expertise…

Growth Operations Solutions Architect

Company: Apple

Location: Culver City, CA

Posted Aug 12, 2025

The Growth Operations Solutions Architect will work cross-functionally with various teams including growth marketing, product, engineering, and business to…

Event Security Guard (Temporary)

Company: The PPL Events

Location: New York, NY

Posted Aug 12, 2025

Must own a *full black suit* (jacket, dress shirt, tie, pants, dress shoes). Strong customer service skills, especially in high-profile environments.

Immunizing Pharmacist

Company: Medical Recruitment Strategies

Location: Redwood City, CA

Posted Aug 12, 2025

Valid driver’s license and ability to travel if needed. In compliance with company protocols and state regulations. Hours: (Part-Time/Full-Time)*.

Heating, Ventilation, and Air Conditioning Mechanic

Company: VS COOLING INC

Location: Brooklyn, NY

Posted Aug 12, 2025

Valid driver's license is required; experience driving larger vehicles is a plus. Experience in field service roles that involve appliance repair or equipment…

Trade Marketing & Pricing Manager - North America (New York City - Hybrid Schedule)

Company: Confidential Auto Company

Location: New York, NY

Posted Aug 12, 2025

BA’s Degree in Marketing, Business, or a related field. Proficient in using data analytics tools and marketing software.

Temporary Mens' Locker Floor Porter

Company: NEW YORK ATHLETIC CLUB

Location: New York, NY

Posted Aug 12, 2025

Continuously strive for complete members/guests’ satisfaction – including cooperating with last minute changes/additions. Follow diagrams and event orders.

Armed Security Officers - Flex Officer

Company: Prosegur

Location: Missouri City, TX

Posted Aug 12, 2025

Clean driving record and valid driver's license. Interact with clients, visitors, employees, and the public in a professional manner.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages