Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

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Geriatric Physician opening in FL! Exceptional benefits offered

Company: Department of Veterans Affairs

Location: Lake City, Florida

Posted Aug 06, 2025

View Details Apply on healthecareers.com
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Pulmonary/Critical Care & Sleep Medicine Physician - Saint Luke's - Kansas City Metro Area

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Software Engineer IV

Company: Shutterstock

Location: New York, NY

Posted Aug 05, 2025

Requires a Bachelor’s degree in Computer Science, or related field or equivalent, and five (5) years of progressively responsible experience using Agile/Scrum…

View Details Apply on SimplyHired

Security Supervisor

Company: Madison Square Garden Entertainment

Location: New York, NY

Posted Aug 05, 2025

Lead and develop front line colleagues ensuring employees are engaged, upbeat, and capable of delivering exceptional guest experiences in a safe and secure…

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Customer Service Representative

Company: Beacon Box

Location: Jersey City, NJ

Posted Aug 05, 2025

Maintain detailed records of customer interactions and transactions. Strong communication, active listening, and problem-solving skills.

View Details Apply on SimplyHired

Retail Selling Floor Recovery Associate, Herald Square - Part Time

Company: Macy’s

Location: New York, NY

Posted Aug 06, 2025

Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own. Daily hanger collection and sorting.

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Part Time w/ Benefits – APP Critical Care & Surgery

Company: Catholic Health System

Location: Buffalo, New York

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Global Practice Architect, Infrastructure III, Google Cloud

Company: Google

Location: New York, NY

Posted Aug 06, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

View Details Apply on SimplyHired
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General Urologist with Focus on Female Urology

Company: Hackensack Meridian Health

Location: North Bergen, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Window and Door Specialist

Company: Hayward Lumber

Location: Redwood City, CA

Posted Aug 06, 2025

Develop and maintain strong relationships with contractors, builders, and homeowners to understand their needs and provide tailored solutions.

View Details Apply on SimplyHired

Retail Sales Associate (Hair Expert) Part-time

Company: The Hair Shop

Location: New York, NY

Posted Aug 05, 2025

Assisting with development of new and existing products, tools, and kits. They should be knowledgeable in our products, color matching, customer service driven,…

View Details Apply on SimplyHired

Luxury Retail Sales Representative

Company: Aroma360 Retail

Location: New York, NY

Posted Aug 05, 2025

As a *Luxury Scent Consultant* with us, you’ll play a vital role in driving high-value sales while creating unforgettable customer experiences.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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