Customer Satisfaction Jobs in New York City, NY

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Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Full Stack Web Developer - IN OFFICE BROOKLYN, NY

Company: Focus Camera

Location: Brooklyn, NY

Posted Aug 05, 2025

Familiarity with PHP, MySQL, JavaScript, and modern version control tools (e.g. Git). Contribute to the design, development, and enhancement of our proprietary…

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Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: New Hyde Park, NY

Posted Aug 05, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

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Front Desk/Call Center Rep - 1826

Company: Bhired

Location: Brooklyn, NY

Posted Aug 05, 2025

Responsibilities include answering calls, greeting patients, scheduling appointments, verifying insurance and demographic information, documenting interactions,…

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Security Manager

Company: Omni Hotels & Resorts

Location: New York, NY

Posted Aug 05, 2025

Place follow up calls with guests to ensure satisfaction of response. Coordinate and respond to telephone requests from guests and general work requests.

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Applied Researcher I

Company: Capital One

Location: New York, NY

Posted Aug 05, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

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loan repayment program contract travel

Travel Nurse RN - Labor and Delivery - $2,218 per week

Company: Care Team Solutions

Location: Niagara Falls, New York

Posted Aug 05, 2025

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Data Scientist

Company: LiveRamp

Location: New York, NY

Posted Aug 05, 2025

To be successful, you should be data-curious, consultative, comfortable using technical tools, eager to dive into technical and analytical detail, well versed…

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Customer Service Associate

Company: GA Business Services

Location: East Village, NY

Posted Aug 05, 2025

High School Diploma or comparable certification. Oversee sales transactions to ensure they are completed correctly, and installation dates placed promptly.

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Senior Search Engine Marketing Consultant (SEM)

Company: Onward Search

Location: New York, NY

Posted Aug 05, 2025

In this role, equivalent to a supervisor-level position in agencies, the Senior SEM Consultant will manage enterprise-scale search campaigns across Google and…

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Customer Service Representative NY/NJ Residents Only

Company: Integrated Staffing Corporation

Location: Queens, NY

Posted Aug 05, 2025

Must obtain a license, which will be reimbursed after 30 days of employment. High school diploma or technical certification required.

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Software Development Engineer, Veteran Opportunity

Company: Amazon.com Services LLC

Location: New York, NY

Posted Aug 05, 2025

Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.

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Global Security - Security Officer Shift Manager

Company: JPMorganChase

Location: New York, NY

Posted Aug 05, 2025

You will have the opportunity to utilize your skills in critical infrastructure security operations, technical security, alarm management, and mobile…

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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