Customer Satisfaction Jobs in New York City, NY

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Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Marketing Manager, Social Media & Digital

Company: Aramark

Location: New York, NY

Posted Aug 05, 2025

Enhancing the guest experience and driving measurable business impact. You will be a leading influence, strategist, and executor of localized social media…

View Details Apply on SimplyHired
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General ENT Physician - Saint Luke's - Lee's Summit, MO (KC Metro)

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Kitchen Crew Leader

Company: Pier Sixty LLC

Location: New York, NY

Posted Aug 04, 2025

Ability to read, write, and speak the English language to read recipes and communicate with internal and external guests.

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Unarmed Security Officer for High End Hotels and Residentials

Company: Doyle Security Services

Location: New York, NY

Posted Aug 04, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. High School Diploma or G.E.D.

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HVAC Surveyor, GCOE

Company: Johnson Controls

Location: New York, NY

Posted Aug 05, 2025

At least 5 years of field experience in HVAC, including controls, mechanical systems, equipment, service, and/or maintenance programs.

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Software Development Engineer II, DSP

Company: Amazon.com Services LLC - A57

Location: New York, NY

Posted Aug 05, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

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Retail Sales Associate- Soho (Part Time)

Company: Eileen Fisher

Location: New York, NY

Posted Aug 05, 2025

Ability to climb short/tall ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks. Perform open and close out procedures as needed.

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Junior Graphic Designer

Company: Impact Networking

Location: Culver City, CA

Posted Aug 05, 2025

Qualified candidates will have a developing understanding of graphic design, layout principles, experience with print production, experience pre-flighting…

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Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Aug 05, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

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Event Staff - Unarmed Officer

Company: New Era Security Services

Location: New York, NY

Posted Aug 05, 2025

A valid driver’s license will be required for driving positions only and will be subject to a motor vehicle report check with the state DMV.

View Details Apply on SimplyHired

APPAREL SALES BILINGUAL KOREAN AND ENGLISH

Company: DIVINE APPAREL

Location: New York, NY

Posted Aug 04, 2025

Minimum 2 years experience in sales, ideally in wholesale but retail sales acceptable. Possible travel to a trade show (occasionally).

View Details Apply on SimplyHired

Customer Service Representative (CSS)

Company: FirstService Residential

Location: Manhattan, NY

Posted Aug 05, 2025

Receptionist back-up including answering phones, voicemails, managing mailroom, and greeting visitors. Data entry support for Connect, community calendars, or…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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