Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Principal Solutions Engineer, Strategic DACH (German Speaking)

Company: Atlassian

Location: Other US Location

Posted Jan 25, 2025

Atlassian is seeking a Principal Solutions Engineer Strategic to join their Solutions Engineering Team. The role involves conducting customer discovery, delivering tailored product demonstrations, developing proof-of-concept environments, collaborating with internal teams, and staying updated on Atlassian's roadmap. The ideal candidate should have 6+ years of sales engineering experience, excellent communication skills, and a passion for technology. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

Senior Principal Software Engineer II

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 25, 2025

BAE Systems is seeking a Senior Principal II level Software Engineer to join its Countermeasure and Electromagnetic Attack Solutions (CEMA) group in Hudson, New Hampshire. The role involves overseeing an integrated team, collaborating with Systems, Hardware, and Test engineers, and providing technical leadership and mentoring. The successful candidate will support the analysis, design, implementation, and testing of advanced electronic warfare systems. The position requires US citizenship, a Secret Security Clearance, and a Bachelor's degree in computer science, computer engineering, or a related field with at least 10 years of experience. Preferred skills include experience with electronic warfare radar or communication systems, Agile development experience, and Active CompTIA Security+ Certification.

Senior Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Other US Location

Posted Jan 25, 2025

ServiceNow is seeking Senior Consultants to deliver CSM solutions and services. The role involves leading technical aspects of project delivery, providing subject matter expertise, and driving continuous improvements. Qualifications include proven experience in technical consulting, knowledge of web technologies, and strong communication skills. ServiceNow is committed to creating an inclusive environment.

Energy Specialist - SME

Company: E.ON Next

Location: Other US Location

Posted Jan 25, 2025

EON Next is a new company within the EON group, dedicated to creating a sustainable future. They aim to make energy accessible to all and prioritize exceptional customer service. They offer a hybrid work environment, flexible benefits, and opportunities for professional growth. The role of an Energy Specialist involves managing the customer experience end-to-end, providing efficient solutions, and collaborating with a supportive team.

SMB Sales Account Executive, Japan

Company: Square

Location: Other US Location

Posted Jan 25, 2025

Square is seeking an Account Executive with a positive attitude and strong problem-solving skills to join their Inbound Sales Team. The ideal candidate will have 1+ years of experience in a closing sales role, a BABS degree or relevant experience, and a proven track record of exceeding sales targets. They should possess excellent communication skills, a consultative approach, and the ability to build trust and relationships with customers. The role involves leading the introduction of Square to SMB merchants, overseeing the sales cycle, and partnering with other teams for successful onboarding. The candidate should also have experience in business development, a collaborative mindset, and prior Salesforce experience. Square is committed to building an inclusive economy and workplace, offering benefits designed to empower employees and help them thrive.

NOC Technical Support

Company: Motorola Solutions

Location: Other US Location

Posted Jan 25, 2025

Motorola Solutions is seeking a Tier 2 technical support professional for their Managed Services Network Operations Center (MSNOC). The role involves providing technical support, acting as an escalation point, and ensuring network operations run smoothly. The ideal candidate should have 5+ years of customer or technical support experience, with a strong background in network design, planning, and analysis. Knowledge of Motorola Dimetra systems and Microsoft Active Directory is required. The position requires working in a 24/7 Network Operations Center, including shift work and weekends.

Data Research Analyst

Company: Morningstar

Location: Other US Location

Posted Jan 25, 2025

Morningstar DBRS, a leading provider of independent credit ratings, is seeking a Data Research Analyst for its Credit Operations Mumbai Analytics team. The role involves gathering and interpreting data, performing research and analysis, and maintaining scheduled reports. The ideal candidate should have a Bachelor's degree in Accounting, Economics, Finance, or Management Studies, with 12 years of relevant financial data experience. Proficiency in data collection and analytical tools, SQL, and experience with large data sets are required. The role offers opportunities for professional growth and a collaborative work environment.

Product Operations Lead - Brex UK

Company: Brex

Location: Other US Location

Posted Jan 25, 2025

Brex is an AI-powered spend management platform used by numerous companies globally. The company offers integrated corporate cards, banking, and global payments, along with software for travel and expenses. Working at Brex allows employees to grow professionally, collaborate with top industry minds, and contribute to a diverse and inclusive culture. The role in question serves as a crucial link between Brex UK and the global Brex organization, ensuring seamless integration of Brex UK's unique requirements with the broader company vision. Responsibilities include managing outsourcing frameworks, coordinating with cross-functional teams, developing operational processes, and ensuring high-quality service delivery from external partners and vendors.

Advisory Solution Consultant

Company: ServiceNow

Location: Other US Location

Posted Jan 25, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of presales solution consulting or sales engineering experience. The role involves supporting Employee Experience, Customer Workflow, and ITX Solution Sales, guiding revenue for a product, and providing product-specific solutions during sales cycles. The ideal candidate should have proficiency with the ServiceNow platform, experience working collaboratively with product management, product marketing, and professional services, and territory management skills. The company values inclusivity and diversity, and offers an accessible and inclusive experience for all candidates.

Human Resources Information Systems (HRIS) Specialist

Company: Sika

Location: Other US Location

Posted Jan 25, 2025

Sika, a globally leading specialty chemicals company with over 100 years of experience, is seeking an HRIS Specialist for its APAC Regional HR Team in Kuala Lumpur, Malaysia. The role involves supporting SAP SuccessFactors functionalities, handling tickets, and improving HRIS capabilities regionwide. The ideal candidate should have a Bachelor's degree in IT/HRIS, at least 3 years of experience in a similar support function, and proficiency in MS Office and reporting tools. Sika values trust, empowerment, and international mindset, offering opportunities for new ideas and early responsibility.

Facilities Director, EMEA

Company: Morningstar

Location: Other US Location

Posted Jan 25, 2025

Morningstar, a leading global provider of investment insights, is seeking an experienced Director of Facilities for its EMEA region. The role involves overseeing 17 offices, ensuring they are well-maintained, and providing excellent experiences for employees, customers, and partners. The ideal candidate should have over a decade of facilities management experience, be customer-oriented, results-driven, and have strong problem-solving and organizational skills. Morningstar offers a hybrid work environment with regular in-person collaboration.

Product Support Manager

Company: SoundHound

Location: Other US Location

Posted Jan 25, 2025

SoundHound AI is seeking a Product Support Team Manager with extensive experience in technical support and team leadership. The role involves leading, mentoring, and motivating a team of product support specialists, ensuring exceptional customer service, and maintaining the continuous operation of their SaaS AI application. The ideal candidate should possess strong communication skills, expert-level understanding of web applications, Java, AWS, and OCI cloud environments, and experience with AI-based applications. The company values diversity, equity, and inclusion, and offers a supportive work environment with a focus on excellence and winning.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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