Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Product Marketing Manager APAC

Company: Emma – The Sleep Company

Location: Other US Location

Posted Jan 25, 2025

Emma, the world's largest D2C sleep brand, is seeking a Product Marketing Manager to oversee new product launches and developments. The role involves defining the optimal regional product portfolio, developing product strategy and positioning, managing product lifecycle, collaborating cross-functionally, tracking performance, and managing product knowledge and data. The ideal candidate should have strong project management skills, business acumen, excellent communication skills, proven ability to execute go-to-market strategies, solid experience with market research, a data-driven mindset, and a passion for innovation.

Sales Assistant (Stephenson, VA)

Company: Brookfield Properties

Location: Other US Location

Posted Jan 25, 2025

Brookfield Residential, a leading North American land developer and homebuilder, is seeking a Sales Assistant for their Master Planned Community Snowden Bridge in Stephenson, VA. The role involves supporting the Sales team in meeting sales and settlement goals, implementing sales and prospecting plans, managing community affairs, and ensuring a professional atmosphere. The company offers competitive compensation, excellent benefits, career development programs, and a culture based on values of Passion, Integrity, and Community.

Software Test Lead

Company: BorgWarner

Location: Other US Location

Posted Jan 25, 2025

BorgWarner is seeking a Software Test Lead with 6-9 years of experience in electrical/electronics engineering. The role involves leading multiple applications at ASPICE SWE4SWE5 and SWE6 levels, creating and executing test cases, conducting technical reviews, and presenting cases during audits. The candidate will analyze requirements, facilitate manual and automated tests, handle target electronic hardware, and ensure project deliverables and customer satisfaction. Essential skills include proficiency in C language, CAPL scripting, Python scripting, MATLAB Simulink, and handling lab equipment. Desirable skills include knowledge of cybersecurity, ISTQB Test Manager, and ISTQB CTFLMBT.

Senior Contract Development Consultant, Annuities

Company: MetLife

Location: Other US Location

Posted Jan 25, 2025

This role, Senior Contract Development Consultant, is primarily responsible for ensuring annuity contracts accurately reflect MetLife's promises to customers, comply with regulations, and support the company's purpose. The role involves working closely with various teams to research, advise, and file contracts for pension risk transfer, institutional income annuities, and structured settlements. Key responsibilities include serving as a subject matter expert for inforce annuities, providing technical advice on contracts, and drafting and coordinating the development of separate account memos. The role also involves facilitating regulatory filings, developing and issuing forms for complex annuity contracts, and assisting in the analysis of proposed and enacted laws and regulations.

Senior Manager - Product Activation

Company: McDonald’s Global Technology

Location: Other US Location

Posted Jan 25, 2025

McDonald's is implementing a new growth strategy, Accelerating the Arches, which focuses on enhancing the customer experience through delivery, digital, and drive-thru innovations. The company is also undergoing a multiyear transformational program, archOS, to standardize and modernize its tech stacks and business processes. The role in question is a Senior Manager of Product Activation within McDonald's Customer Experience function, responsible for defining and executing the migration of markets to the Global Mobile App (GMA) and Martech stack. The ideal candidate should have a background in product management, experience with enterprise-wide technology projects, and strong analytical and organizational skills.

Specialist, Provider File I

Company: BlueCross BlueShield of South Carolina

Location: Other US Location

Posted Jan 25, 2025

BlueCross BlueShield of South Carolina is seeking a Provider File Specialist to establish and maintain healthcare provider files. The role involves verifying provider information, preparing and updating provider files, and contributing to departmental production standards. The company offers a comprehensive benefits package, including a 401k retirement savings plan, subsidized health plans, life insurance, and tuition assistance. The position requires a high school diploma, 1 year of administrative or clerical experience, and proficiency in Microsoft Office. Preferred skills include knowledge of PIMS and DB2 SQL language.

Logistics Team Leader

Company: Bosch Group

Location: Other US Location

Posted Jan 25, 2025

Bosch is a company that values innovation, diversity, and employee well-being. They offer opportunities for growth and development, and encourage employees to balance their lifestyles. The Power Solutions division focuses on creating climate-friendly mobility solutions, including fuel cell systems and hydrogen engines. The role involves planning materials, production, and customer management, as well as defining supply stock and packaging strategies. The ideal candidate has a Bachelor's degree in Business Administration, Supply Chain Management, or Logistics, and 35 years of experience in logistics planning and supply chain management. Bosch is an equal opportunity employer committed to compliance with all applicable laws.

Mgr Retention Ops

Company: Optimum

Location: Other US Location

Posted Jan 25, 2025

The Manager of Retention Operations is tasked with overseeing the operational aspects of the ACP Affordable Connectivity Program call center. This role involves leading the development and implementation of strategies to streamline enrollment processes, optimize eligibility verification, and provide exceptional customer support. The Manager will play a crucial role in program implementation, operational excellence, and team leadership. Responsibilities include managing ACP Care Operations, maintaining optimal staffing levels, contributing to process development and improvement, overseeing training programs, and preparing reports for regulatory bodies and senior management.

Intermediate Media Buyer

Company: Leap Tools

Location: Other US Location

Posted Jan 25, 2025

Leap Tools is a rapidly growing tech company specializing in advanced interior décor solutions, serving a diverse clientele including Fortune 500 companies and local retailers. Their innovative technology allows customers to visualize products in their own space before purchasing. They are seeking an experienced Intermediate Media Buyer to manage paid advertising campaigns across multiple platforms, optimize performance, and provide clear reporting to clients. The company values remote work, ownership mentality, and work-life balance.

Senior Windows 365 Engineer

Company: Commonwealth Bank

Location: Other US Location

Posted Jan 25, 2025

CommBank's End User Experience (EUX) team is seeking a Senior Platform Engineer for Windows 365. The role involves designing, implementing, and managing Windows 365 solutions for seamless virtual desktop experiences. The candidate will collaborate with cross-functional teams, optimize resource usage, implement security policies, and mentor team members. The ideal candidate should have competence in scripting, deep knowledge of Windows OS administration, expertise in troubleshooting cloud environments, proficiency in Azure infrastructure, and strong problem-solving skills.

Associate Consultant (UK)

Company: Veeva

Location: Other US Location

Posted Jan 25, 2025

Veeva Systems, a mission-driven organization, is hiring for its Consultant Development Program. The role is designed for fresh graduates interested in cloud-based software solutions and technical consulting. Veeva is a Work Anywhere company, allowing employees to choose their work environment. The Associate Consultant will work on cross-European projects, collaborating with experienced Senior Consultants and Project Managers. They will learn technical consulting, software solution design, industry business processes, and project management skills. The ideal candidate should have a university degree, be fluent in English, and have strong analytical skills. Veeva offers health and wellness programs and is an equal opportunity employer.

Operations Manager

Company: Paladin Technologies

Location: Other US Location

Posted Jan 25, 2025

The job description outlines the responsibilities of a manager in the Operations Department. Key duties include developing department goals, managing budgets, ensuring fiscal responsibility, providing reports to senior management, determining staffing levels, establishing productivity standards, monitoring installations, maintaining accurate project information, evaluating contracts, and maintaining departmental policies. The role also involves supervising personnel, interviewing, hiring, orienting, training, planning, assigning, and directing work. Required qualifications include a high school diploma or equivalent, technical degree or equivalent experience, knowledge of security integration technology, proficiency in MS Office, a valid driver's license, and passing background checks. Preferred qualifications include a bachelor's degree, team leadership experience, and technical project management experience. Demonstrated professional competencies include excellent time management, problem-solving, organizational skills, interpersonal skills, team building, communication, adaptability, and knowledge of engineering fundamentals and job financial reports.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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