Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Backend Software Engineer - Help Content and Findability

Company: Canva

Location: Other US Location

Posted Jan 25, 2025

Canva, a design platform, is seeking a backend engineer proficient in Java, MySQL, and Elasticsearch. The role involves building efficient systems, collaborating with stakeholders, and mentoring other engineers. The company offers a positive work culture, flexible working options, and competitive benefits. The position is part of the Help Content and Findability team, which aims to empower users with tools and support for design.

Software Developer

Company: IQVIA

Location: Other US Location

Posted Jan 25, 2025

IQVIA is seeking a Software Engineer with experience in MS Dynamics development and web applications. The role involves designing and developing software solutions, analyzing user requirements, and leading projects within the organization. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3-5 years of related experience, and strong communication and technical skills. IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence.

Field/Sales Marketing Representative 1

Company: Humana

Location: Other US Location

Posted Jan 25, 2025

Humana is seeking a FieldSales Marketing Representative 1 to plan and execute marketing campaigns, improve client retention, and gather customer intelligence. The role requires 1 or more years of technical experience, proficiency in Microsoft Word and Excel, a valid driver's license, and the ability to work flexible hours including nights and weekends. Humana offers competitive benefits including medical, dental, vision insurances, 401k, tuition reimbursement, and more. The company is committed to putting health first and is an equal opportunity employer.

Manager, Customer Success (APAC)

Company: NinjaOne

Location: Other US Location

Posted Jan 25, 2025

NinjaOne is seeking a dynamic Manager of Customer Success and Account Management to lead a team in the APAC region. The role involves team leadership, strategic account management, driving customer growth, ensuring operational excellence, and acting as a customer advocate. The ideal candidate should have 23 years of experience in B2B SaaS, strong consultative skills, analytical mindset, and customer focus. NinjaOne offers a collaborative work environment, work-life balance, growth opportunities, and competitive compensation.

Senior Customer Success Manager

Company: WISE

Location: Other US Location

Posted Jan 25, 2025

Wise is seeking a Senior Customer Success Manager to lead impactful projects and programs for global partners in the APAC region. The role involves managing enterprise-level partnerships, analyzing operational processes, and driving strategic improvements. The ideal candidate should have experience in financial services, a proven track record of delivering projects, be data-driven, creative, and an excellent communicator.

Quality Engineering Investigator

Company: Pfizer

Location: Other US Location

Posted Jan 25, 2025

The job posting describes a role in Quality Assurance and Control at Pfizer, where the successful candidate will assist in investigating quality issues, identify root causes, and propose corrective action plans. The role involves working with regulatory requirements, conducting formal investigations, and collaborating with plant personnel. The ideal candidate will have a Bachelor's degree or equivalent experience, knowledge of quality tools, and strong analytical and problem-solving skills. Bonus points are given for experience within Quality, supervisory experience, and a strong foundation in Quality. The position offers a competitive salary range and comprehensive benefits.

Account Management Manager

Company: Ninja Van

Location: Other US Location

Posted Jan 25, 2025

The role involves performance monitoring, seller support, and team management. Key responsibilities include developing reports on team productivity, managing technical projects, setting customer service standards, and providing feedback to internal teams. The role also involves external seller-buyer support, recruiting and training team members, and managing team performance. The ideal candidate should have a bachelor's degree or higher, proven work experience as a CE CR AM Manager, preferably in the logistics express and ecommerce industries. They should have customer-facing skills, hands-on experience with help desk and remote control software, a solid technical background, excellent communication skills, and team management skills.

Technical Support Engineer

Company: Healthee

Location: Other US Location

Posted Jan 25, 2025

Healthee is seeking a Technical Support Engineer to join their mission-driven team. The role involves working closely with enterprise customers, CSMs, Benefits Specialists, and engineers to resolve complex issues. The ideal candidate should have 3+ years of experience in technical support, technical account management, or a similar role, preferably in B2B and SaaS products. Strong understanding of REST APIs, GraphQL APIs, and Single Sign-On (OAuth, SAML, SCIMA) is required. The candidate will perform in-depth troubleshooting, manage cases, investigate root causes, and build technical internal knowledge base content. They will also develop regular reports, build out systems and processes, and collaborate with technical teams to resolve issues.

Sales Manager - Taiwan

Company: Insider

Location: Other US Location

Posted Jan 25, 2025

Insider, a B2B SaaS company, is seeking a Sales Manager with a strong entrepreneurial spirit and at least 2 years of Sales Management experience. The company, valued at $500M, offers world-leading products and flexible commercials. Insider is known for its innovative approach to sales, disrupting both the tech ecosystem and the B2B SaaS sales community. The role involves managing sales, identifying market shifts, developing sales initiatives, and providing support to sales associates. The company values diversity, inclusivity, and offers a range of benefits including training, access to online courses, and team activities.

Cloud Engineering Graduate

Company: Hewlett Packard Enterprise

Location: Other US Location

Posted Jan 25, 2025

Hewlett Packard Enterprise is offering a Cloud Engineering Graduate position with a hybrid work model, requiring 23 days per week at an HPE office. The role involves designing and implementing cloud-based solutions, collaborating with project managers and development partners, and providing business value expertise. HPE values diverse backgrounds and offers comprehensive benefits, personal and professional development opportunities, and a culture that embraces innovation and growth. The expected salary range for a US-based hire is between $76,500 and $176,000 annually.

LACS Payroll Junior Associate (1 year contract) (Central America & Caribbean)

Company: Pfizer

Location: Other US Location

Posted Jan 25, 2025

The Junior Associate Payroll role involves managing payroll activities, troubleshooting issues, and providing excellent customer service. The role requires a high school or university degree in a finance-related field, with 6 months to 2 years of relevant experience. The candidate should have strong communication skills, accounting knowledge, and problem-solving abilities. Experience with HCM payroll systems is preferred. The role is a fixed-term contract for 1 year, with the work location being on-premise.

Senior Delphi Developer

Company: PairSoft

Location: Other US Location

Posted Jan 25, 2025

PairSoft, a leading provider of spend management and accounts payable automation solutions, has announced the acquisition of APRO, a specialized software for purchase requisition and procurement management. This strategic move aims to enhance PairSoft's capabilities and broaden its offerings. PairSoft is seeking an experienced Senior Delphi Developer to join their team and contribute to the development and maintenance of cutting-edge applications. The ideal candidate should have at least 5 years of proven experience in Delphi development, strong proficiency in SQL and relational database management, and familiarity with Oracle databases 12C or higher. The role involves close collaboration with cross-functional teams, technical discussions, and ensuring high standards of code quality. PairSoft offers a people-first organization culture, flexible work culture, and comprehensive insurance benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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