Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Analyst Relations Manager

Company: Pigment

Location: Other US Location

Posted Jan 23, 2025

Pigment, a rapidly growing SaaS company founded in 2019, offers an efficient Enterprise Performance Management platform. The company has expanded to over 400 employees across multiple global offices and has secured $393M in investments. Pigment serves notable clients such as Unilever, Deliveroo, Gong, and Brex. The role involves managing global analyst relations and influencer strategy, driving analyst awareness, and coordinating events to enhance the company's analyst relations. The ideal candidate should have experience in managing Tier 1 analyst firm relationships, excellent communication skills, and the ability to work with senior executives.

Account Executive - Brazil

Company: Insider

Location: Other US Location

Posted Jan 23, 2025

Insider, a B2B SaaS company, is seeking a sales professional with a university degree in Business, Marketing, or related fields. Previous experience in retail, ecommerce, and travel industries is a plus. The ideal candidate should have solid experience in SaaS, knowledge of Martech, Digital Marketing, CX, and strong communication skills. Insider offers a chance to work in an international, diverse, and inclusive environment, access to extensive training, and team activities. The company is committed to corporate social responsibility and has been recognized as a leader in various software categories.

Digital Sales Executive (9816)

Company: Coupa Software

Location: Other US Location

Posted Jan 23, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions informed by trillions of dollars of spend data. The company values innovation, collaboration, and global impact. The role of a Digital Sales Executive involves new business development, account development, and lead generation. The ideal candidate should have a proven track record in sales, excellent interpersonal skills, and a working knowledge of Salesforce. Coupa is an equal opportunity employer celebrating diversity.

Senior Software Engineer - Engine Platform Team

Company: Magnet Forensics

Location: Other US Location

Posted Jan 23, 2025

Magnet Forensics, a global leader in digital investigative software, is seeking a Senior Software Developer for their Engine Platform team. The role involves driving initiatives for the NEXUS product and emerging SaaS products, focusing on improving the evidence processing engine. The ideal candidate should have at least 5 years of relevant experience, strong knowledge of object-oriented programming languages, and experience delivering software on cloud platforms. The company values care, ownership, dedication, and evolution, offering competitive compensation, benefits, and a commitment to continuous learning and diversity.

Sales Planning Specialist

Company: Mondelēz International

Location: Other US Location

Posted Jan 23, 2025

Mondelēz International is seeking a candidate with 12 years of FMCG experience for a Sales Operations role. The role involves executing revenue management workstream, optimizing trade spend activities, and contributing to the commercial plan for HU. The candidate will be a primary Sales contact, providing analysis and reports for decision-making support, forecasting, and pricing processes. They will work closely with various teams, including Marketing, Sales, Logistics, and Demand Planning, to ensure product supply continuity and make decisions on product allocations. The candidate should have advanced Excel skills, commercial and financial acumen, and excellent communication skills in Hungarian and English. Relocation support is not available.

Sales Development Representative (Great China and Hong Kong Focus)

Company: Insider

Location: Other US Location

Posted Jan 23, 2025

Insider, a B2B SaaS company, is seeking a Business Development Representative for the Greater China, Hong Kong, and Taiwan regions. The role involves identifying and converting potential client engagements into business opportunities, understanding customer needs, and working closely with senior sales managers. The company is a leader in cross-channel campaign management and omnichannel marketing platforms, backed by top investors and trusted by over 1200 brands. Insider is also recognized for its corporate social responsibility initiatives and commitment to building a socially progressive technology community.

Technical Product Manager - (Remote)

Company: Insider

Location: Other US Location

Posted Jan 23, 2025

Insider, a B2B SaaS company specializing in Customer Experience and Marketing, is seeking a Technical Product Manager. The company, valued at $500M after a Series E funding round, offers a world-class product team, personal growth opportunities, and a delightful work environment. The role involves defining product strategy, leading cross-functional teams, and managing product items. Requirements include 3+ years of Technical Product Management experience, Agile Product Development skills, and exceptional communication abilities.

Customer Service Technician

Company: Correct Craft

Location: Other US Location

Posted Jan 23, 2025

Indmar Marine Engines is seeking an experienced Customer Service Technician with a strong mechanical background in marine, automotive, or industrial engine maintenance. The ideal candidate should have excellent customer service skills, proficient computer skills, and the ability to diagnose, troubleshoot, and repair engines. The position offers a starting rate of $1800-$2000 per hour, depending on experience, along with benefits such as health insurance, paid holidays, and a retirement savings plan with a company match. The role involves answering calls, troubleshooting problems, processing orders, and fulfilling customer needs to ensure satisfaction. Some travel to dealerships is required in the off-season.

Account Manager - Enterprise

Company: Arista Channels

Location: Other US Location

Posted Jan 23, 2025

Arista Networks, a leader in data-driven client-to-cloud networking, is seeking an Account Manager in the Netherlands. The ideal candidate will have experience selling networking solutions to enterprise clients, with a focus on data center and campus networking. They should have a strong understanding of networking technologies, excellent communication skills, and a proven track record of sales success. The role involves meeting and exceeding sales targets, building relationships with prospects and partners, and managing new customer relationships. Fluency in Dutch and English is required, with Belgian French or Flemish being a bonus. A BA/BS degree and 5-7 years of sales experience in the tech sector, preferably in networking, are necessary. The candidate should also have a history of developing new business, managing complex sales cycles, and selling into enterprise environments.

Customer Service Associate

Company: Aces Global

Location: Other US Location

Posted Jan 23, 2025

The company is expanding its team and seeking a Customer Service Associate. The role involves training with experienced Sales Managers, understanding client needs, maintaining a professional demeanor, closing sales, and participating in promotions. The company offers career development opportunities, with no ceiling for advancement. Requirements include a Bachelor's degree, 35 years of experience, teamwork, strong communication skills, and a drive to succeed.

E&S Coordinator

Company: Kraft Heinz

Location: Other US Location

Posted Jan 23, 2025

The Safety and Environmental Coordinator at Kraft Heinz's Winchester plant is responsible for coordinating the overall environmental management program. This includes maintaining a computerized environmental database, implementing the plant's waste water sampling program, and preparing environmental reports. The role involves working with regulatory agencies, ensuring compliance with company policies, and promoting employee food safety awareness. The coordinator also maintains ISO 14001 standards, manages byproduct programs, and handles daily wastewater sampling. They are accountable for QRMP standards and contribute to the Winchester Facilities & Production Maintenance Engineering team as needed.

Account Director - Taiwan

Company: Insider

Location: Other US Location

Posted Jan 23, 2025

Insider, a B2B SaaS company specializing in Customer Experience and Marketing, is seeking an Account Manager. The role involves managing renewals, stakeholder relationships, and driving growth opportunities. The company, recently valued at $500M, is backed by top investors and trusted by over 1200 brands. Insider is recognized as a leader in cross-channel campaign management and omnichannel marketing platforms. The company is also committed to corporate social responsibility, with initiatives like 100Projects, SheCodes, and SheLeads. The Account Manager will participate in meetings, discover customer needs, and drive renewal strategies. Requirements include a Bachelor's degree, 5+ years of experience in Customer Success or Account Management, strong communication skills, and strategic thinking.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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