Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Strategy & Transformation (Advisory) Consultant

Company: ZS

Location: Other US Location

Posted Jan 23, 2025

ZS is a global consulting firm that focuses on improving life and how we live it. They value their people and offer a collaborative environment where individuals can drive impact by bringing a client-first mentality to each engagement. ZSers work on life-changing solutions for patients, caregivers, and consumers worldwide. The Strategy & Transformation solution area supports clients from strategy through to implementation and transformation, offering value by linking strategy and implementation seamlessly. Consultants in this area possess excellent unstructured problem-solving skills, strong analytical, project management, and communication skills. They work on a broad range of projects, including identifying key levers for growth, defining departmental vision, and developing new go-to-market models. ZS offers a comprehensive total rewards package, including health and wellbeing, financial planning, annual leave, personal growth, and professional development. They are committed to building a diverse and inclusive company where people bring their passions to inspire life-changing impact.

Bilingual Specialist - CAST

Company: Equifax Inc.

Location: Other US Location

Posted Jan 23, 2025

The Technical Support agent role involves providing escalated support to clients accessing Equifax products and services via the internet. This includes troubleshooting, explaining access methods, fulfillment, and activation. The agent will interact directly with customers, championing their needs and gathering feedback for product enhancements. The role also involves managing documentation, staying updated on product knowledge, assisting with training, and working closely with other departments. The ideal candidate should have clear communication skills, technical understanding, basic Windows operation knowledge, strong organizational skills, and a degree in Computer Science or equivalent. Experience with G Suite, ServiceNow, and Jira could set candidates apart.

Compliance Specialist

Company: Square

Location: Other US Location

Posted Jan 23, 2025

Square, a global technology company focusing on financial services, is seeking a Compliance Operations team member in Japan. The role involves monitoring for prohibited activities, ensuring compliance with laws and policies, and providing coaching and training. The ideal candidate should have 2+ years of experience in compliance or operations within a financial services firm, strong investigative and transaction analysis skills, and excellent communication abilities in both Japanese and English. Square is committed to building an inclusive economy and workplace, offering benefits designed to empower employees and support their career growth.

Account Executive, Mid-Market

Company: CleverTap

Location: Other US Location

Posted Jan 23, 2025

CleverTap, a global growth-stage startup, is seeking an Account Executive with at least 4 years of SaaS sales experience. The role involves growing business clientele, establishing relationships with mid-size prospects, and negotiating agreements. Key responsibilities include owning business targets, building a sales pipeline, and maintaining post-sales relationships. The ideal candidate should have a strong hunter mindset, excellent communication skills, and a proven track record in closing new business. Candidates should be proficient in English, Portuguese, and have a conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies. Measures of success include revenue achievement, revenue retention, and sustainable revenue growth. CleverTap offers a fast-paced, dynamic environment with learning opportunities and a focus on teamwork and innovation.

VP, Channels - EMEA & APJ

Company: Sonar

Location: Other US Location

Posted Jan 23, 2025

Sonar is a global company that provides solutions to help organizations build responsible, secure, and high-quality code. They are seeking a Vice President of Channels to lead and expand their partner ecosystem across EMEA and APJ. The role involves developing and executing a channel strategy, driving revenue growth, recruiting and managing strategic partners, and fostering strong relationships with key stakeholders. Sonar values a dynamic work culture that embraces diversity, work-life balance, and continuous learning. They are committed to creating a diverse work environment and are an equal opportunity employer.

Customer Support Specialist

Company: Review Wave

Location: Other US Location

Posted Jan 23, 2025

Aloha, a leading SaaS healthtech company, is seeking a Customer Support Specialist for an onsite position in McKinney, Texas. The role involves providing top-notch customer service, handling inbound/outbound calls, live chats, and emails, and maintaining detailed records. The company offers competitive pay, weekly in-house chiropractic care, company-provided lunches, regular team bonding events, and comprehensive health benefits. The ideal candidate is a complex problem solver, has previous customer support experience, and is comfortable working in a fast-paced environment.

PPC & Paid Social Specialist

Company: Informa

Location: Other US Location

Posted Jan 23, 2025

Informa Markets, a division of Informa, is seeking a skilled PPC Specialist with 12 years of experience in pay-per-click and paid social advertising. The role involves managing and optimizing paid campaigns across various platforms, conducting keyword research, and preparing performance reports. The ideal candidate should have a strong understanding of Google Ads, LinkedIn Ads, and other digital advertising platforms, along with excellent analytical skills and the ability to work independently and collaboratively. Informa offers a flexible work environment, a supportive community, and opportunities for career development and volunteering. The company is committed to diversity and inclusion and encourages applications from candidates with energy and ambition.

Jr. Account Receivable Associate

Company: Augmedix

Location: Other US Location

Posted Jan 23, 2025

Augmedix, a Commure Company, is seeking an Accounts Receivable (AR) team member to manage billing and payment data, ensuring accurate and up-to-date systems reporting. The ideal candidate should have a positive attitude, strong English communication skills, and experience with Gmail, GSuite, and task management software. The role involves owning internal and external AR communication channels, following collection strategies, and delivering collections reporting. The company offers competitive benefits, a highly driven team, and strong backing from top investors.

Sales Manager

Company: Dailymotion

Location: Other US Location

Posted Jan 23, 2025

Dailymotion, a video platform with a unique algorithm, is seeking a Digital Sales Manager for its LATAM Sales team in Bogota, Colombia. The role involves building relationships with media agencies and advertisers, prospecting and closing business, developing strong client relationships, ensuring client satisfaction, managing sales pipeline, and representing Dailymotion's value propositions. The ideal candidate should have 4+ years of digital media sales experience, excellent communication skills, a deep understanding of the digital media and ad tech ecosystem, existing relationships in digital media agencies/brands, and a hunter mentality with a track record of winning new business. Fluency in Spanish and professional level of English are required.

Regional Account Manager UK/Ireland

Company: LGC

Location: Other US Location

Posted Jan 23, 2025

LGC Diagnostics & Genomics is seeking a dynamic Commercial Manager Oligos to grow key accounts in EMEA, driving innovation and success. The role is remote-based with 60% travel across the UK & Ireland. The Account Manager GBIreland will be responsible for effectively positioning and selling life science RUO products and services, requiring strong sales skills, scientific proficiency, and team collaboration. The ideal candidate should have a Bachelor's degree in biological or life sciences, business management, or a related field, with 2+ years of demonstrated sales success within the life sciences industry. Proficiency in managing complex sales processes, excellent communication skills, and strong computer skills are required. Prior experience with CRM software, particularly SalesForce.com, is preferred.

Corporate Secretarial Executive

Company: CSC

Location: Other US Location

Posted Jan 23, 2025

CSC is seeking a Corporate Secretarial Executive for a hybrid role in Singapore, Monday to Friday, 9am to 6pm. The role involves managing a portfolio of clients, ensuring compliance with relevant legislations and regulations, preparing necessary documents for company formations and registrations, filing annual returns and financial statements with ACRA, attending to auditors' queries, assessing work procedures, handling staff relocation matters, onboarding new clients, and managing client outstanding invoices. The ideal candidate should have an ICSA qualification or be pursuing it, a Diploma in Business Administration/Commerce/Law, at least 6 years of relevant corporate secretarial experience, and experience in handling offshore entities. They should be meticulous, proactive, a strong team player, and have excellent communication skills. CSC is a global business legal and financial services company with offices in over 140 jurisdictions, offering challenging work, career opportunities, and a competitive benefits package.

Network Engineer, Tier II

Company: Netrix, LLC

Location: Other US Location

Posted Jan 23, 2025

Netrix Global is seeking a Network Engineer to maintain and administer clients' computer networks. The role involves hardware and software maintenance, disaster recovery operations, network security, troubleshooting, and monitoring network performance. The ideal candidate should have up to two years of experience, certifications like CCNA, and knowledge of network infrastructure and hardware. Familiarity with platforms like Cisco, Juniper, Fortinet, Palo Alto, and others is preferred. The role offers a competitive compensation package, comprehensive benefits, flexibility, and a casual work environment with some travel required.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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