Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Advice Solutions Lead - Adviser Software

Company: Morningstar

Location: Other US Location

Posted Jan 23, 2025

Morningstar is seeking a Advice Solutions Lead with a unique perspective to establish Morningstar as the leading Financial Planning software provider in Australia. The role involves managing sophisticated client relationships, driving sales results, and partnering with various teams to ensure Morningstar's solutions meet client needs. The ideal candidate should have at least 7 years of experience in presales, project management, or business development within the financial advisory services sector, with a strong understanding of the advice industry, key market trends, and software development processes. The role requires excellent communication skills, a proactive approach, and the ability to work collaboratively. Morningstar offers a hybrid work environment with opportunities for remote work and in-person collaboration.

Customer Experience Specialist

Company: Spreetail

Location: Other US Location

Posted Jan 23, 2025

Spreetail is seeking a Customer Experience Specialist to enhance customer interactions across multiple marketplace channels. The role involves direct communication with customers via phone and email, critical thinking to resolve issues, driving innovative solutions to protect revenue, and supporting customers, vendors, and partners. Key skills include critical thinking, feedback acceptance, multitasking, accuracy in typing, and effective time management.

Customer Technical Solutions Specialist

Company: Motorola Solutions

Location: Other US Location

Posted Jan 23, 2025

Motorola Solutions, a global company, is seeking a Customer Solutions Technical Architect for their Edesix division. The role involves designing and deploying solutions for customers, working closely with their IT staff, and ensuring successful project handovers. The ideal candidate should have experience in IT systems design, cloud solutions (AWS and Azure), data center technologies, and customer-focused problem-solving. The company offers a competitive salary, hybrid working, and various benefits, including a defined contribution pension scheme and employee stock purchase plan.

Staff Product Manager Payment & Fraud

Company: Back Market

Location: Other US Location

Posted Jan 23, 2025

Back Market, a leading refurbished electronics marketplace, is seeking a Staff Product Manager to shape its payment and fraud vision. The role involves collaborating with cross-functional teams, developing features to streamline payments and reduce fraud, and leading brainstorming sessions. The ideal candidate should have over 6 years of experience in product management, a data-driven approach, and strong communication skills. Back Market offers a meaningful job, a growing company, and a supportive environment with benefits like remote work, personalized training, and a focus on diversity and inclusion.

Printed Circuit Board Designer - ECAD (Hybrid)

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 23, 2025

BAE Systems is offering a hybrid work role for a Printed Circuit Board Designer in Cedar Rapids, Iowa. The role involves designing complex PCB layouts, participating in design reviews, and working closely with various engineering disciplines. The company provides a flexible work environment, opportunities for career growth, and competitive benefits. The ideal candidate should have at least 2 years of hands-on PCB design experience, proficiency in Mentor Graphics Xpedition and Zuken software, and strong communication skills.

Sentinel Future Capabilities Systems Engineer - Interfaces

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 23, 2025

BAE Systems Air and Space Force Solutions is seeking an experienced Systems Engineer for a new ICBM program. The role involves providing technical advice, supporting requirements development, and leading system design integration efforts. The ideal candidate should have a background in aerospace mechanical engineering, preferably with experience in missile systems or complex weapon systems. The position is located at Hill Air Force Base, Utah, and offers a competitive salary range of $106,654 - $181,311. BAE Systems provides comprehensive employee benefits and a rewarding career in defending national security with breakthrough technology.

Infrastructure DevOps Engineer

Company: Remitly

Location: Other US Location

Posted Jan 23, 2025

Remitly, a leading digital financial services provider, is seeking a highly motivated Backend Infra Engineer with DevOps orientation. The role involves managing cloud operations, developing CI/CD pipelines, and ensuring system stability. The ideal candidate should have a Bachelor's degree in Computer Science or Software Engineering, 4+ years of hands-on experience in building and maintaining large-scale cloud infrastructure, and proficiency in Node.js, Python, or Golang. Remitly is committed to nondiscrimination and creating an inclusive environment for all employees.

Senior Manager, Data Integration

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 23, 2025

Ahold Delhaize USA is seeking a Senior Manager for Data Integration and Modernization. The role involves leading the design, configuration, engineering, integration, and implementation of data platforms. The individual will be responsible for delivering data-driven solutions, driving a cohesive data strategy, and modernizing existing tech stacks. They will collaborate with internal teams to find opportunities for automation and machine learning. The role requires a Masters degree in computer science or a related field, 8+ years of relevant experience, and 5+ years in an advanced role leading teams. Preferred qualifications include a post-graduate degree, experience in Agile teams, and familiarity with MS Azure, Java, Micro Services, Data Integration, Kafka, MongoDB, Data Governance, and Data Management.

Staff Product Designer

Company: Freshworks

Location: Other US Location

Posted Jan 23, 2025

Freshworks is a global company offering a suite of cloud-based software for customer experience, CRM, marketing automation, IT service desk, and AI-powered bots. They are recognized by reputable sources like CNBC, Forbes, and TrustRadius. The company is seeking a design strategist with extensive experience in crafting enterprise and large-scale SaaS products, strong leadership skills, and a passion for user-centric design. Freshworks is committed to diversity and equal opportunity in the workplace.

Graduate Software Engineer

Company: Motorola Solutions

Location: Other US Location

Posted Jan 23, 2025

Motorola Solutions is seeking talented Computing Science graduates to join their Glasgow office and develop cutting-edge mobile applications. The company offers full training and support, and the role involves working on Java, XSLT, and in-house tools to produce Android applications. The Jr Software Developer will be exposed to the full project lifecycle and have opportunities for career progression. The company provides a competitive salary, benefits, and a supportive work environment.

Assistente de Monitoramento I

Company: Motorola Solutions

Location: Other US Location

Posted Jan 23, 2025

Motorola Solutions is a company dedicated to helping people be their best in moments that matter, focusing on safety. The Managed Services Network Operations Center (MSNOC) is staffed by experienced technologists who ensure customers' networks operate at peak performance. The Tier 1 Agent role involves providing technical support, coordinating activities, and maintaining high service levels. The role requires 24/7 availability, strong communication skills, and the ability to work unsupervised. Prior experience in a NOC environment is highly desired.

Sentinel Future Capabilities Principal Test Engineer

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 23, 2025

BAE Systems Air and Space Force Solutions is seeking an experienced Test Engineer for a new ICBM program. The role involves providing technical advice, supporting requirements development, and guiding junior team members. The ideal candidate should have a degree in a relevant engineering field, 12 years of related experience, and a current Secret Clearance or higher. The position is located at Hill Air Force Base, Utah, offering a salary range of $120,000 to $204,000. BAE Systems provides comprehensive employee benefits and a rewarding career in defending national security with breakthrough technology.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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