Customer Satisfaction Jobs in Other US Location
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Customer Success Coordinator
Company: EcoVadis
Location: Other US Location
Posted Jan 22, 2025
EcoVadis, a leading provider of business sustainability ratings, is seeking a Customer Success Coordinator to join their Americas team. The role involves supporting customers in the US, Canada, and LATAM, managing customer programs, collaborating with Account Managers, and providing operational and technical support. The ideal candidate should have 0-2 years of direct customer experience, excellent communication skills, and proficiency in English and preferably Spanish or Portuguese. Knowledge of procurement systems or SaaS solutions is an asset. The position offers a full-time, hybrid model in Mexico City, starting in March 2025. EcoVadis is committed to equity, inclusion, and reducing bias in their hiring processes.
Manager, Customer Success
Company: Assent
Location: Other US Location
Posted Jan 22, 2025
Assent, a leading solution for supply chain sustainability, has achieved US$100M ARR, making it the first Certified B Corporation in North America's SaaS sustainability industry to do so. The company is now seeking a Manager of Customer Success to oversee a team of Customer Success Managers, ensuring strong customer delivery outcomes. The role involves managing day-to-day operations, mentoring CSMs, promoting a collaborative work culture, and guiding the team to work effectively with Assent's remote international workforce.
Trade Analyst
Company: Expeditors
Location: Other US Location
Posted Jan 22, 2025
Tradewin is a leading international trade compliance consulting firm that offers a range of services to help companies comply with import and export laws, reduce costs, and enhance supply chain security. They provide key services such as HTS classification, duty drawback reconciliation, and CTPAT supply chain security program implementation. The company is currently seeking a Trade Analyst/Consultant to perform functions like rendering Harmonized Tariff Schedule classifications, researching Customs rulings, and communicating with clients. The ideal candidate should have a degree, strong customer service skills, and proficiency in Microsoft Office applications. Excellent benefits are offered, including health insurance, a 401k plan, and training programs.
Software Solution Architect
Company: UL Solutions
Location: Other US Location
Posted Jan 22, 2025
This job description outlines a fully remote role in Advisory product sales. The role involves supporting primary sellers, working closely with customers, and providing technical expertise. Key responsibilities include gathering solution requirements, demonstrating implementation best practices, and delivering technical presentations. The role requires a Bachelor's or graduate degree in a related field, 5+ years of experience, and proficiency in MS Office and CRM software. The target annual pay range is $99,400 - $106,500, with a 42% on-target incentive based on performance. Benefits include health, wellness, and retirement savings plans.
Project Engineer
Company: UL Solutions
Location: Other US Location
Posted Jan 22, 2025
The job description outlines a role that involves project management, client communication, technical assistance, and quality control in the field of product safety standards. The role requires a degree in engineering or related field, experience in product safety standards, and proficiency in English and Japanese. The company, UL Solutions, is a global leader in applied safety science, offering testing, inspection, and certification services. The role involves working with smart appliances and ensuring their safety, which is presented as an opportunity to make a global impact.
Document Controller - Training Specialist
Company: BEUMER Group
Location: Other US Location
Posted Jan 22, 2025
The BEUMER Group, a global leader in high-tech intralogistics systems, is seeking an experienced professional for a role in their Heathrow office. The individual will manage documentation and training requirements for various BUK project transitions within the Airport and Logistics environments. Key responsibilities include coordinating with stakeholders, managing the O&M program, facilitating materials through the O&M structure, and creating training documentation. The ideal candidate should have at least 35 years of experience in stakeholder management, delivering documentation and training, and be proficient in PowerPoint and Word. The company offers a competitive benefits package including pension, 25 days holiday, sick pay, enhanced paternity/maternity pay, health and wellbeing support, and holiday increase with service.
Lead Product Manager
Company: Ataccama
Location: Other US Location
Posted Jan 22, 2025
Ataccama is a leading data quality solutions provider, recently recognized by Gartner and backed by Bain Capital Tech Opportunities. They are seeking a Lead Product Manager to shape their data observability offering. The role involves defining product vision, conducting market research, developing the product roadmap, collaborating with engineering and design teams, gathering user feedback, and managing a team of product managers. The ideal candidate should have industry experience, proven product management skills, technical proficiency, market knowledge, strategic thinking, communication skills, analytical skills, and a passion for data. Ataccama offers a comprehensive benefits package including flexible working hours, long-term incentive program, referral program, mental health support, and various perks like company bikes, language courses, and conference tickets.
Project Administrator
Company: Further Enterprise Solutions
Location: Other US Location
Posted Jan 22, 2025
The job posting is for a Project Administrator role in Ridgefield Park, NJ, USA. The primary responsibility is to support project management activities, including plan creation, resource planning, and status monitoring. The ideal candidate should have a Bachelor's degree or equivalent experience, 4+ years of hands-on project management experience, and strong communication skills. Proficiency in Microsoft Office, especially PowerPoint and Excel, is required. The role involves managing 47 ongoing projects, collaborating with program developers, and communicating project status to leadership. Experience in customer care-centric industries and change management projects is preferred.
Senior Test Architect
Company: McFadyen Digital
Location: Other US Location
Posted Jan 22, 2025
McFadyen Digital, a leading advisor and implementer of eCommerce Marketplace solutions, is seeking an experienced Senior Test Architect. The ideal candidate will lead and drive innovation and transformation in the QA domain, with expertise in QA transformation, automation, performance testing, security testing, API testing, mobile application testing, and AI-driven testing tools. Key responsibilities include leading design and implementation of a comprehensive QA transformation roadmap, driving innovation with industry best practices and emerging QA technologies, architecting and implementing scalable test automation frameworks, and mentoring the QA team. The candidate should have 12+ years of QA experience, proven expertise in QA transformation initiatives, and hands-on experience with various automation tools, performance testing tools, security testing tools, API testing tools, mobile testing tools, and AI-driven testing tools.
IT Technician
Company: CHAMPRO
Location: Other US Location
Posted Jan 22, 2025
Champro®, a 30+ year old privately-owned sporting goods and apparel manufacturer, seeks an energetic IT Technician fluent in English for their La Vega, Dominican Republic location. The role involves providing technical support, installing hardware/software, troubleshooting, network/server infrastructure support, and regular equipment upgrades. The ideal candidate should have 2+ years of experience in computer/network support, strong analytical skills, and the ability to work independently. Fluency in English, both spoken and written, is essential due to the role's focus on supporting end-users in the United States. Technical requirements include knowledge of Windows 10/11, Office 2019/2021, Windows Server 2016/2019/2022, and experience with enterprise networking tools. An Associate or Bachelor's Degree in Computer Information Systems or equivalent is preferred.
Senior Test Architect
Company: McFadyen Digital
Location: Other US Location
Posted Jan 22, 2025
McFadyen Digital, a leading eCommerce marketplace solutions provider, is seeking an experienced Senior Test Architect. The ideal candidate will lead QA transformation initiatives, drive excellence in testing strategies, and bring expertise in automation, performance, security, API, and mobile application testing. The role involves designing a comprehensive QA transformation roadmap, implementing scalable test automation frameworks, and leveraging AI-driven tools for test case generation and defect prediction. The candidate should have 12+ years of QA experience, proven expertise in QA transformation, and hands-on experience with various testing tools. Strong problem-solving skills, communication abilities, and experience with Agile methodologies are required. McFadyen Digital values its employees and offers a world-class work culture across its US, Brazil, and India offices.
[Hybrid] HR Specialist 2 (14396-3)
Company: JND
Location: Other US Location
Posted Jan 22, 2025
The job posting is for an HR Specialist 2 position at Samsung in Ridgefield Park, NJ. The role requires a BABS MAMSMBA degree in Human Resources or a related field, along with 2+ years of relevant experience in HR technologies. Key responsibilities include operational support for HR Business Partner teams, managing workforce plans, and driving Samsung Culture Index participation. The ideal candidate should have strong Excel skills, data visualization abilities, and experience with HRIS tools like Workday. Other required skills include problem-solving, communication, and project management abilities. The position offers benefits such as medical insurance, 401k with company match, and opportunities for career advancement.