Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Digital Marketing Manager

Company: Competera

Location: Other US Location

Posted Jan 22, 2025

The company is seeking a Digital Marketing Manager with a proven track record in B2B SaaS marketing, specifically in ABM. The role involves developing and executing marketing strategies, managing SEO, content creation, paid advertising, ABM campaigns, and team management. Key performance indicators include lead generation, website traffic, SEO strategy, content strategy, paid ads, landing pages, and ABM campaigns. Qualifications include 4+ years of B2B SaaS marketing experience, expertise in ABM, and proficiency with HubSpot. The company offers a rich software stack, remote-first culture, flexible working hours, regular reviews, and comprehensive benefits.

Talent Recruiter - Hybrid

Company: Insider

Location: Other US Location

Posted Jan 22, 2025

Insider, a B2B SaaS company specializing in Customer Experience and Marketing, is seeking a Recruiter. The company, backed by top investors and trusted by 1200+ brands, has recently achieved unicorn status. Insider is committed to corporate social responsibility and has a diverse, talented team across 27+ countries. The Recruiter role involves executing the recruitment strategy, hiring for various roles, conducting interviews, and cooperating with management teams. The company offers an international, diverse, and inclusive environment, along with numerous benefits and training opportunities.

Drupal Developer

Company: Insomniac Design

Location: Other US Location

Posted Jan 22, 2025

Insomniac Design, a global digital agency with offices in Washington DC, London, Bucharest, and Chisinau, is seeking a Drupal Developer. The role involves architecting and leading the development of responsive Drupal websites and web applications. The ideal candidate should have 2+ years of experience in Drupal enterprise web applications, Object Oriented Design, and REST API integrations. They should also be familiar with SQL, web security best practices, and coding proficient in PHP, HTML, CSS, and JavaScript. The company values diversity, inclusivity, and equity, and is committed to creating a respectful and dignified workplace.

Global Marketing Programs Manager - Channels

Company: Instructure

Location: Other US Location

Posted Jan 22, 2025

Instructure is seeking a hands-on Channel Marketing Manager to develop region-specific strategies, manage brand and communications, and drive loyalty and sales growth within the channel network. The role involves creating scalable programs for resellers, managing MDF process, and ensuring brand guidelines are followed. Success is measured by partner enablement, channel-generated opportunities, and reseller coverage.

Product Analyst

Company: Nexo

Location: Other US Location

Posted Jan 22, 2025

Nexo is a leading digital assets wealth platform that aims to empower clients in growing, managing, and preserving their crypto holdings. Established in 2018, Nexo has served over 200 jurisdictions with over $9 billion in assets under management and $320 billion processed. The platform offers high-yield savings, cryptobacked loans, trading tools, and liquidity solutions, including the first crypto debit-credit card. Nexo is committed to innovation, long-lasting prosperity, and client success. The company is seeking a data analyst with 1+ years of experience, Tableau proficiency, SQL expertise, and a good understanding of business processes. Nexo offers a competitive remuneration package, annual bonuses, continuous learning opportunities, a hybrid work model, and a dynamic environment with cutting-edge projects.

Outside Sales Account Executive, Southeast

Company: Xplor Technologies

Location: Other US Location

Posted Jan 22, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage business operations efficiently. They are currently hiring an Outside Sales Account Executive in Panama City, FL. The role involves developing relationships with business owners, managing a sales pipeline, preparing presentations, educating merchants about the payment processing industry, and closing sales. The company values simplicity, people-centric design, purposeful action, and community creation. They offer competitive compensation, including health benefits, 401K match, and a commission-only residual model with a portfolio ownership component. Xplor is committed to diversity, inclusion, and providing reasonable accommodations for individuals with disabilities.

Customer Success Associate

Company: Revalize

Location: Other US Location

Posted Jan 22, 2025

Revalize is a global leader in sector-specific software solutions for manufacturers, offering software for product selection, CPQ, PIM, visualization, and data analytics. The company is seeking a Customer Success Associate with strong German and English language skills, 13+ years of customer success management experience, and excellent negotiation and presentation skills. The role involves managing post-sales journeys, creating product presentations, and identifying upselling opportunities.

QA engineer II - mobile automation

Company: Xplor Technologies

Location: Other US Location

Posted Jan 22, 2025

Xplor is a company that provides cloud-based technology solutions for small and medium-sized businesses, enabling them to manage various aspects of their operations. They offer a secure, transparent, and fast payment service called Xplor Pay. The company is looking for a QA Automation Engineer to join their team in Europe, focusing on building all-in-one business management software for gyms and health clubs. The ideal candidate should have proficiency in programming languages like Java, Python, or C, and at least 5 years of experience in Appium testing. They should also be familiar with mobile testing, setting up mobile automation frameworks, and have experience with tools like Appium, BrowserStack, or LambdaTest. The role involves designing, developing, and executing automated test procedures, collaborating with the software development team, and ensuring high-quality software delivery.

Cometeer Brand Ambassador

Company: Cometeer

Location: Other US Location

Posted Jan 22, 2025

Cometeer is a coffee innovation company that partners with renowned roasters to source the finest beans, flash-freezing them into capsules for peak flavor and freshness. Cometeer Brand Ambassadors, who operate state-of-the-art kiosks, engage with mall visitors, educate them about Cometeer's convenience and quality, and inspire new customers to join the movement. This full-time role with part-time availability offers competitive pay, lucrative commissions, and performance incentives. Relevant experience in sales, customer-facing roles, and a genuine passion for coffee are highly valued.

Senior Commercial Analyst (Finance)

Company: Fresha

Location: Other US Location

Posted Jan 22, 2025

Fresha, a leading marketplace platform for beauty and wellness, is seeking a Senior Finance Analyst to drive financial strategy, scenario modeling, audit, and accounting processes. The role involves forecasting, modeling, collaboration with various teams, automation, and tooling. The ideal candidate should have extensive experience in financial modeling, fluency in accounting principles, advanced data analysis skills, and experience with visualization packages. Bonus points for experience with Snowflake, dbt, Periscope, and notebooks, and working in fast-paced scale-ups.

Channel Marketing Manager, Consumer Segment, Europe

Company: Western Digital

Location: Other US Location

Posted Jan 22, 2025

Western Digital, a company with over 50 years of experience in data storage, is seeking a Channel Marketing Manager for the Consumer Segment in Europe. The role involves managing and coordinating marketing activities, developing business strategies, managing marketing programs, and executing activities to drive maximum ROI for WDC products. The ideal candidate should have a Bachelor's Degree in Business or Marketing, at least 10 years of business experience, and consumer technology brand experience. They should be proficient in MS Excel, Word, PowerPoint, and Outlook, and have excellent communication and organization skills.

Quoting Associate - 15-month Contract

Company: LGC

Location: Other US Location

Posted Jan 22, 2025

Toronto Research Chemicals (TRC), founded in 1982, is a global leader in the life science sector, offering an extensive catalogue of over 350,000 products to more than 120 countries. The company employs over 450 staff, including 250 PhDs and MScs, operating in 120,000 square feet of facilities. The Contract Quoting Associate 1 role involves completing quotation requests accurately and timely, collaborating with internal departments, and managing customer relationships. The ideal candidate should have a Bachelor's degree in Chemistry or related scientific discipline, 23 years of experience in customer service, and proficiency in Microsoft office programs and FileMaker Pro Advanced. The role requires excellent communication, analytical, and problem-solving skills, and the ability to work in a team environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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