Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Marketing Manager - EMEA

Company: Kong

Location: Other US Location

Posted Jan 22, 2025

Kong EMEA is seeking a Regional Marketing Manager to oversee integrated campaigns across events, content marketing, social media, and paid digital campaigns within the Southern and Central EMEA region. The successful candidate will report to the Sr Director Marketing EMEA and collaborate with regional sales teams to understand market priorities and deliver impactful campaigns. Responsibilities include establishing a trusted partnership with sales stakeholders, managing regional budget and reporting, coordinating regional planning and execution, and maintaining ownership of regional performance through consistent reporting and optimization. The ideal candidate will have 10+ years of marketing experience in a hypergrowth, fast-paced environment, with expertise in software and SaaS subscription models. Strong collaboration skills, familiarity with marketing platforms, and a proven track record of delivering measurable results are required. Fluency in French and/or German is a must.

Customer Success Manager

Company: Freshworks

Location: Other US Location

Posted Jan 22, 2025

Freshworks, a California-based company, is seeking a Customer Success Manager for their London team. The role involves acting as a strategic consultant and trusted advisor to midmarket and enterprise customers, ensuring customer satisfaction and retention. The ideal candidate should have at least 7 years of experience in a B2B environment, with a background in Solution Engineering or similar consultative roles. They should be comfortable presenting technology solutions, proactively growing customer relationships, and influencing change in complex organizations. Freshworks offers a comprehensive benefits package, including company-funded insurance, pension scheme, learning budget, fitness budget, free yoga classes, cycle to work scheme, company-funded lunch, employee assistance program, 25 days of annual PTO, and discounted tax support services. Freshworks is committed to diversity and equal opportunity in the workplace.

Distribution Associate - Night Shift $21/hr

Company: Ingram Content Group

Location: Other US Location

Posted Jan 22, 2025

Ingram Content Group is hiring for multiple roles in their Distribution team in Chambersburg, PA. The Operations team ensures efficient functioning of distribution centers and warehouse facilities, with safety and process improvement as core values. The role involves unloading cartons, sorting them onto pallets, and placing books on shelves. The company offers a casual dress code, competitive pay, and benefits including medical, dental, and vision. Ingram Content Group is an equal opportunity employer.

Multilingual Customer Support Specialist

Company: Veo Technologies

Location: Other US Location

Posted Jan 22, 2025

Veo is a global leader in AI-based sports camera technology, offering an innovative, fully automatic camera solution for sports teams worldwide. The company is growing rapidly, with over 40,000 clubs in 90+ countries using their product. Veo values its employees, who are described as some of the brightest minds in the industry. They are currently hiring a Multilingual Customer Support Specialist with excellent communication skills and a solution-oriented mindset. The ideal candidate will assist customers, navigate systems, and provide efficient support via phone and email. Veo offers a thriving work environment with a focus on work-life balance, diversity, and continuous learning.

Lead Software Engineer - Site Reliability

Company: Freshworks

Location: Other US Location

Posted Jan 22, 2025

Freshworks is a global company based in San Mateo, California, offering affordable, quick-to-implement software for businesses to enhance customer and employee experiences. Their suite includes Freshdesk, Freshservice, and Freshchat. They have been recognized by reputable sources like CNBC, Forbes, and TrustRadius. The job description involves writing scripts for DevOps tasks, integrating with tools, managing user accounts, performing Linux administration, designing CICD pipelines, setting up monitoring and logging solutions, and more. Qualifications include extensive experience with programming, Linux, Git, CICD tools, IaC tools, Kubernetes, cloud computing, and database administration.

NetSuite Developer

Company: SWORD Health

Location: Other US Location

Posted Jan 22, 2025

Sword Health, a leading end-to-end pain management platform, is seeking a skilled NetSuite Developer. With a mission to free two billion people from pain, Sword Health has achieved significant success, including a 70% reduction in surgery intent and a 67% success rate in helping members achieve a pain-free life. The company, recognized as a Forbes Best Startup Employer, is currently valued at $3 billion and is experiencing hyper growth. The ideal candidate will have extensive NetSuite experience, strong collaboration skills, and proficiency in web development. Sword Health offers a stimulating work environment, career growth, and a competitive salary, along with benefits such as health insurance, remote work, and unlimited vacation.

Customer CRM Manager

Company: Octopus Energy

Location: Other US Location

Posted Jan 22, 2025

Octopus Electric Vehicles is seeking a CRM Manager to help deliver world-class customer journeys and digital driver experiences. The role involves managing all customer communications, measuring and reporting on effectiveness, and exploring new communication channels. The ideal candidate will have excellent communication skills, be a self-starter, methodical, and passionate about CX. Octopus Energy Group, the parent company, has been recognized as a top company to work for in recent years.

Field Service Technician

Company: Centric Business Systems, Inc.

Location: Other US Location

Posted Jan 22, 2025

UBEO Business Services, a leading provider of business technology products and services, is hiring a Field Service Technician in Baltimore, Maryland. The role involves maintaining and repairing office equipment, promoting customer satisfaction, and influencing equipment sales. The ideal candidate should have technical knowledge, problem-solving skills, customer service orientation, and business acumen. UBEO offers a competitive compensation package, including health, dental, and vision plans, a health reimbursement account, life insurance, and a 401k plan with a match. UBEO is an Equal Opportunity Employer.

Fullstack Technical Lead (Java & Next.js)

Company: 3Pillar Global

Location: Other US Location

Posted Jan 22, 2025

3Pillar Global is inviting a distinguished tech innovator to join their elite team. This role goes beyond conventional software development, focusing on engineering solutions that disrupt industries. The ideal candidate will have at least 7+ years of experience as a Full Stack Engineer with proficiency in Next.js, HTML, CSS, Java, and Google Cloud Platform. They should be able to guide technical direction, evaluate trade-offs, and collaborate with product design and engineering teams. The company offers a flexible work environment, focuses on employee wellbeing, and provides opportunities for career growth and development.

Demand Generation Manager

Company: Pythian

Location: Other US Location

Posted Jan 22, 2025

Pythian, a leading data and cloud solutions provider founded in 1997, is seeking a Demand Generation Manager. The role involves developing and executing comprehensive demand generation strategies, managing multichannel campaigns, analyzing campaign performance, and collaborating with various teams. The ideal candidate should have a Bachelor's degree, 5+ years of experience in demand generation, proficiency in marketing automation platforms, and strong analytical skills. Pythian offers a competitive rewards package, flexible remote work, professional development opportunities, and a supportive work environment.

Account Executive, SMB - German

Company: NinjaOne

Location: Other US Location

Posted Jan 22, 2025

The Account Executive SMB role at NinjaOne in Berlin, Germany, involves achieving sales and profitability objectives among SMB prospect accounts. The role requires exceptional consultative phone skills, understanding customer needs, and presenting tailored solutions. The successful candidate will be responsible for closing SMB accounts and helping NinjaOne expand to the midmarket enterprise space. The ideal candidate is an energetic, sales-driven self-starter with excellent verbal communication skills, proficiency in German and English, and experience selling technology solutions to IT executives. NinjaOne offers flexible working hours, professional growth opportunities, and a supportive work environment.

Technical Lead C

Company: 3Pillar Global

Location: Other US Location

Posted Jan 22, 2025

3Pillar Global is inviting a distinguished tech innovator to join their elite team. This role goes beyond conventional software development, focusing on engineering solutions that disrupt industries. The ideal candidate will have at least 7 years of experience as a Full Stack Engineer, proficient in C, Linux, and Agile methodologies. They should have a high level of English proficiency, experience leading teams, and a deep understanding of networking principles, architecture, and object-oriented programming. The company offers a flexible work environment, global team collaboration, wellbeing focus, and opportunities for career growth. 3Pillar Global is an equal opportunity employer committed to diversity.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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