Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Product Manager - EHR (100% remote-friendly within Spain)

Company: DocPlanner

Location: Other US Location

Posted Jan 22, 2025

Docplanner is a company that empowers patients by providing them with access to leave and read reviews about their healthcare visits, while also offering doctors technology to manage bookings easily. They are leaders in 13 countries, trusted by over 90 million patients and 300,000 specialists. Docplanner Tech, a diverse group of almost 400 people, is responsible for building the product for all locations. They are looking for a Senior Product Manager to lead the strategy for their Electronic Health Records (EHR) team. The role involves defining strategy, ensuring data protection, driving growth, collaboration, analysis, backlog management, agile development, cross-functional partnership, and quality assurance. The ideal candidate should have 5+ years of product management experience, sufficient technical knowledge, data analysis skills, high energy, ownership, communication skills, a user-first approach, and the ability to thrive in a fast-paced environment. The company offers a competitive salary, flexible remuneration, share options, true flexibility and work-life balance, remote or hybrid work model, flexible working hours, summer intensive schedule, paid holidays, health benefits, and opportunities for continuous learning.

Manager - Pre-Sales

Company: Sutherland

Location: Other US Location

Posted Jan 22, 2025

Sutherland is a company specializing in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. They work with global brands, providing unique value through technology and business process excellence. Sutherland has created over 200 inventions under several patents, driving digital transformation and optimizing business operations. They tailor solutions to fit each company's unique needs, combining human expertise with AI. The job description for a Manager for PreSales involves strengthening client relationships, impacting the bottom line, managing people, and overseeing performance and service quality.

Account Executive, Network Growth

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Frontline Employee to engage and support companies in leveraging their solutions for sustainable business practices. The role involves acquiring new Dutch and English speaking suppliers, providing high-touch service, and driving value throughout the EcoVadis onboarding experience. The ideal candidate should have sales experience, excellent customer service skills, and a strong understanding of UK business culture. The company offers a hybrid work environment, flexible hours, and a range of benefits including wellness allowance, professional mental health support, and learning and development opportunities.

IT Manager (Based in Danang or Hanoi)

Company: Verysell Group

Location: Other US Location

Posted Jan 22, 2025

SmartDev, a leading provider of global software solutions established in 2014, is seeking a highly skilled IT Manager. The IT Manager will oversee and manage organization-wide systems and services, ensuring efficient, secure, and seamless operation. Key responsibilities include infrastructure management, application management, IT operations, IT security, and general responsibilities. The ideal candidate should have a minimum of 5 years of experience in IT management, excellent communication skills, and a proven track record in managing IT infrastructure, applications, operations, and security. The company offers a competitive salary, premium health care, 13th salary bonus, and opportunities to work with high-profile multinational companies.

Product Manager - Post Sales

Company: lastminute.com

Location: Other US Location

Posted Jan 22, 2025

The company, lastminutecom, is seeking a Product Manager to enhance the post-purchase customer experience. The role involves improving travel experiences, providing assistance, and ensuring customers feel supported throughout their journey. Key responsibilities include leveraging metrics for decision-making, conducting product research, collaborating with internal teams, and driving alignment with development teams. The ideal candidate should have proven experience in product management, strong understanding of customer needs, analytical skills, and excellent communication abilities. The company offers an inclusive environment, shorter working week, flexible hours, remote work opportunities, and various perks such as volunteering days, social events, travel discounts, and support for significant life moments.

Master Data Management

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 22, 2025

NEC Software Solutions India, formerly Rave Technologies, is a global IT services provider with over 30 years of experience. They offer end-to-end IT services, earning a reputation for delivering high-quality software products. With a team of over 1300 professionals, they cater to diverse industries worldwide. The company is part of NEC Corporation, a top 50 innovative company, known for its solutions promoting societal values. The job description is for an MDM Executive role in Mumbai, requiring a postgraduate degree in a relevant field, 2-4 years of experience in MDM, and strong skills in finance processes, SAP, and Microsoft Office. The role involves leading the general accounting process, managing master data, and ensuring data accuracy and completeness.

Senior executive Invoice creation

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 22, 2025

NEC Software Solutions India Private Limited, based in Mumbai and Bangalore with over 1300 employees, is a leading provider of end-to-end IT services across various sectors. They have more than 30 years of experience and a reputation for delivering high-quality software products. The company is currently seeking an experienced professional for a role in the Client Finance team, supporting project setup, invoicing, and collections. The ideal candidate should have strong knowledge of OTC project setup, invoicing, and collections, working knowledge of SAP Finance module, and experience in a shared services, customer-facing environment. Key responsibilities include being the primary point of contact for invoice-related queries, coordinating with various teams, and ensuring 100% accuracy in daily tasks.

Software Engineer - Fulfilment Logistics

Company: Moonpig

Location: Other US Location

Posted Jan 22, 2025

Moonpig is seeking a Software Engineer to join their dynamic Logistics team. The role involves delivering high-value improvements, designing and delivering new features, collaborating in a high-performing team, and driving continuous improvement. The ideal candidate should thrive in a collaborative environment, be passionate about problem-solving, and have experience with AWS and C. Moonpig values a community mindset, open-mindedness, and growth. The company is committed to equality, diversity, and inclusivity.

Software Developer - PLSQL / Oracle

Company: Avaloq

Location: Other US Location

Posted Jan 22, 2025

The company is a dynamic team of Software Developers and Business Analysts working in an agile process across multiple development centers. They develop new product features and maintain existing ones, collaborating closely with clients and partners. As a Business Analyst, you'll have ample opportunities for learning and growth, working in an environment that prioritizes formal and on-the-job training. The role involves developing features in PLSQL and Avaloq Script, analyzing customer requirements, and designing new functionalities. Extensive experience in software engineering, PLSQL programming, and Oracle objects is required. Knowledge of banking applications and Agile methodologies is beneficial. Fluency in English is mandatory, and other European languages are a plus.

Senior Python Software Engineer - Technical Platform

Company: Allegro

Location: Other US Location

Posted Jan 22, 2025

Allegro is seeking a Python developer familiar with web frameworks like Flask, Django, or FastAPI. The role involves working on a service for automatic deployment and management of MongoDB clusters on Kubernetes. The company offers a hybrid work model, competitive salary, annual bonus, extensive benefits, and opportunities for professional growth. The ideal candidate should have experience with DevOps tasks, Kubernetes, and NoSQL databases. Allegro promotes open-source development and offers a supportive environment for continuous learning and tackling unique challenges.

RTR Process Expert

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 22, 2025

NEC Software Solutions India, formerly Rave Technologies, is a global IT services provider with over 30 years of experience. They offer end-to-end IT services, earning a reputation for delivering high-quality software products. With a team of over 1300 professionals, they cater to diverse industries and clients, from startups to large corporations. The company is part of NEC Corporation, a Japanese multinational recognized for its innovative solutions promoting society's safety, security, fairness, and equality. The job description seeks a finance professional with 6-8 years of experience in a shared service structure, leading the accounting team for accurate financial reporting and decision support.

Product Development Process Lead

Company: SmartMessage

Location: Other US Location

Posted Jan 22, 2025

The company is a globally expanding software technology firm seeking a highly talented Product Development Process Lead. The role involves managing coordination and communication with product development teams, monitoring the product development lifecycle, and ensuring efficient process management. The ideal candidate should have a bachelor's degree in Computer Science or related field, at least 6 years of experience in software project management, and a deep understanding of software product development lifecycles. Strong skills in project management methodologies, technical documentation, and data analysis are required. The candidate should also possess excellent customer management skills and a proactive mindset.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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